HappyCo incident

Intermittent issues loading inspections and tasks on the HappyCo mobile app

Major Resolved View vendor source →

HappyCo experienced a major incident on June 5, 2025 affecting Mobile Sync, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2025, 09:07 PM UTC
Resolved
Jun 05, 2025, 11:15 PM UTC
Duration
2h 7m
Detected by Pingoru
Jun 05, 2025, 09:07 PM UTC

Affected components

Mobile Sync

Update timeline

  1. investigating Jun 05, 2025, 09:07 PM UTC

    We are currently investigating this issue.

  2. identified Jun 05, 2025, 09:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2025, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2025, 11:15 PM UTC

    This incident has been resolved.