HappyCo experienced a critical incident on June 12, 2025 affecting Happy Insights, lasting 5h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 12, 2025, 07:04 PM UTC
An upstream outage in our cloud services provider is causing an interruption in reporting and report generation. We are monitoring.
- identified Jun 12, 2025, 07:46 PM UTC
Service Alert: Ongoing Google Cloud Outage Impacting HappyCo Incident Overview We’re currently tracking a major outage affecting Google Cloud services, which began on June 12, 2025. Since certain HappyCo features depend on Google Cloud infrastructure, some users may be experiencing problems such as issues with Task Attachments. Current Situation According to Google, this is a global issue tied to Google’s Identity and Access Management systems. As a result, multiple services—HappyCo included—are facing widespread performance interruptions. Businesses worldwide are being impacted by this service degradation. How to Stay Informed To track developments, you can refer to the following resources: HappyCo Status Page: https://status.happyco.com/ Google Cloud Status Dashboard: https://status.cloud.google.com/
- monitoring Jun 12, 2025, 10:22 PM UTC
GCP is reporting restoration of most services. Errors and issues in HappyCo appear resolved. We will continue to monitor.
- resolved Jun 13, 2025, 12:40 AM UTC
This incident has been resolved.