HappyCo incident

Uncheduled maintenance

Major Resolved View vendor source →

HappyCo experienced a major incident on March 27, 2023 affecting Management Portal and Report Access and Mobile Sync and 1 more component, lasting 6h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2023, 06:55 AM UTC
Resolved
Mar 27, 2023, 01:06 PM UTC
Duration
6h 10m
Detected by Pingoru
Mar 27, 2023, 06:55 AM UTC

Affected components

Management Portal and Report AccessMobile SyncIntegrations

Update timeline

  1. identified Mar 27, 2023, 06:55 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 27, 2023, 07:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 27, 2023, 07:04 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 27, 2023, 01:06 PM UTC

    This incident has been resolved.