HappyCo experienced a minor incident on December 12, 2023 affecting HappyCo Website and Management Portal and Report Access and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
HappyCo WebsiteManagement Portal and Report AccessMobile SyncIntegrations
Update timeline
- investigating Dec 12, 2023, 06:31 PM UTC
We are currently experiencing degraded performance across our API's and services. Customers will experience intermittent failures to requests to HappyCo systems.
- monitoring Dec 12, 2023, 06:53 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 12, 2023, 07:22 PM UTC
This incident has been resolved.