HappyCo experienced a major incident on April 12, 2024 affecting Management Portal and Report Access and Integrations, lasting 8h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Management Portal and Report AccessIntegrations
Update timeline
- investigating Apr 12, 2024, 06:14 PM UTC
We are currently experiencing high disk usage within the database serving Manage.
- identified Apr 12, 2024, 06:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 12, 2024, 08:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 13, 2024, 02:46 AM UTC
This incident has been resolved.