HappyCo incident

Manage experiencing degraded performance and extended load times

Minor Resolved View vendor source →

HappyCo experienced a minor incident on April 26, 2024 affecting HappyCo Website and Management Portal and Report Access and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2024, 08:52 AM UTC
Resolved
Apr 26, 2024, 10:23 AM UTC
Duration
1h 30m
Detected by Pingoru
Apr 26, 2024, 08:52 AM UTC

Affected components

HappyCo WebsiteManagement Portal and Report AccessMobile SyncIntegrations

Update timeline

  1. investigating Apr 26, 2024, 08:52 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 26, 2024, 09:18 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 26, 2024, 09:18 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 26, 2024, 10:23 AM UTC

    This incident has been resolved.