HappyCo incident

Production Issues with Property

Major Resolved View vendor source →

HappyCo experienced a major incident on March 3, 2025 affecting Management Portal and Report Access, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 04:55 PM UTC
Resolved
Mar 03, 2025, 08:07 PM UTC
Duration
3h 12m
Detected by Pingoru
Mar 03, 2025, 04:55 PM UTC

Affected components

Management Portal and Report Access

Update timeline

  1. investigating Mar 03, 2025, 04:55 PM UTC

    We are currently investigating an issue impacting Property related features (e.g. Property Selector).

  2. monitoring Mar 03, 2025, 05:37 PM UTC

    Services are restoring and we are monitoring.

  3. monitoring Mar 03, 2025, 06:10 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 03, 2025, 08:07 PM UTC

    This incident has been resolved.