HappyCo incident

Intermittent Failures

Minor Resolved View vendor source →

HappyCo experienced a minor incident on April 15, 2025 affecting Management Portal and Report Access and Happy Insights and 1 more component, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 06:59 PM UTC
Resolved
Apr 15, 2025, 08:32 PM UTC
Duration
1h 32m
Detected by Pingoru
Apr 15, 2025, 06:59 PM UTC

Affected components

Management Portal and Report AccessHappy InsightsIntegrationsEmail Service

Update timeline

  1. investigating Apr 15, 2025, 06:59 PM UTC

    We are currently investigating reports of intermittent errors and failed page loading.

  2. monitoring Apr 15, 2025, 08:01 PM UTC

    All services are operational. We are investigating potential DNS issues.

  3. resolved Apr 15, 2025, 08:32 PM UTC

    This incident has been resolved.