Hanko incident

Service Disturbance

Minor Resolved View vendor source →

Hanko experienced a minor incident on December 10, 2025, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2025, 01:35 PM UTC
Resolved
Dec 10, 2025, 03:12 PM UTC
Duration
1h 37m
Detected by Pingoru
Dec 10, 2025, 01:35 PM UTC

Update timeline

  1. investigating Dec 10, 2025, 01:35 PM UTC

    Projects in the free plan are not reachable.

  2. resolved Dec 10, 2025, 03:12 PM UTC

    Updating all Hanko projects to the recent version at once caused the Free plan nodes to fail the restart scheduling. After increasing the cluster's resource limits, things are under control now. We will switch to a batched update approach to avoid this issue from now on.