Hanko incident
Investigating issues with Google and GitHub sign-in
Hanko experienced a minor incident on July 2, 2026 affecting Hanko Cloud and Hanko Cloud Login, lasting 3d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 02, 2026, 12:26 PM UTC
We are currently investigating an issue with social sign-in using Google and GitHub. At the moment, users may be unable to sign in to Hanko Cloud using Google or GitHub as an identity provider. Signing in via email continues to work and can be used as a workaround. We are also investigating whether this issue may affect customer projects using Google or GitHub sign-in. We will provide an update as soon as we know more. We apologize for the inconvenience.
- identified Jul 02, 2026, 01:05 PM UTC
We have confirmed that customer projects are not affected by this issue. The issue is limited to Google and GitHub sign-in for the Hanko Cloud dashboard. Signing in via email continues to work and can be used as a workaround while we investigate the cause.
- monitoring Jul 02, 2026, 01:58 PM UTC
The issue has been resolved. Google and GitHub sign-in for the Hanko Cloud dashboard should now work as expected again. Customer projects were not affected. We apologize for the inconvenience.
- resolved Jul 05, 2026, 12:57 PM UTC