GumGum Outage History

GumGum is up right now

Pingoru has recorded 63 incidents for GumGum: 28 in the last 12 months and 12 in the last 90 days.

Source: verity.statuspage.io

63incidents recorded
28last 12 months
12last 90 days
6 hourstypical duration
Incidents per month
0510AprMayJunJulAugSepOct8
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking GumGum in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 2026958 of 744 (8%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 2026214 of 744 (2%)
September 202621 of 720 (0%)
October 2026817 of 525 (3%)

Incidents, newest first

Minor October 16, 2026 Increased classification latency 12m Verity Api

Started Oct 16, 2026, 10:56 PM UTC· resolved Oct 16, 2026, 11:08 PM UTC

  1. investigating Oct 16, 2026, 10:56 PM UTC

    We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.

Read the full incident report →

Major May 25, 2026 Elevated API Errors 5h 23m Verity Api

Started May 25, 2026, 10:07 PM UTC· resolved May 26, 2026, 03:30 AM UTC

  1. investigating May 25, 2026, 10:07 PM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. resolved May 26, 2026, 03:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 23, 2026 Message delivery delay 1h 20m Verity Api

Started Jan 23, 2026, 05:52 PM UTC· resolved Jan 23, 2026, 07:13 PM UTC

  1. investigating Jan 23, 2026, 05:52 PM UTC

    We have identified an issue with the Contextual Platform that is causing delay in classification/segment data to clients.

  2. monitoring Jan 23, 2026, 06:02 PM UTC

    The issue has been identified and a fixed has been implemented.

  3. resolved Jan 23, 2026, 07:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 9, 2026 Increased classification latency in page, text, and video endpoints 2h 29m Verity Api

Started Jan 09, 2026, 02:17 PM UTC· resolved Jan 09, 2026, 04:46 PM UTC

  1. investigating Jan 09, 2026, 02:17 PM UTC

    We are currently investigating this issue.

  2. identified Jan 09, 2026, 02:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2026, 04:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 Increased classification latency in video pipeline 8h 50m Verity Api

Started Oct 20, 2025, 05:38 PM UTC· resolved Oct 21, 2025, 02:29 AM UTC

  1. investigating Oct 20, 2025, 05:38 PM UTC

    We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.

  2. monitoring Oct 20, 2025, 11:46 PM UTC

    We see improvements in the video classification latency and are monitoring the applications.

  3. resolved Oct 21, 2025, 02:29 AM UTC

    We are now within normal latency limits for the video endpoint.

Read the full incident report →

Major October 20, 2025 Increased classification latency in the image endpoint 11h 19m Verity Api

Started Oct 20, 2025, 12:29 PM UTC· resolved Oct 20, 2025, 11:49 PM UTC

  1. investigating Oct 20, 2025, 12:29 PM UTC

    We are currently experiencing delays in classification processing on our platform. Our team is actively investigating the issue and working to identify the impacted pipelines. We will provide updates here, including details on the affected areas and timelines for resolution, as they become available. Thank you for your patience.

  2. identified Oct 20, 2025, 12:32 PM UTC

    We are facing increased classification latency due to an issue with one of our vendors. The issue has been identified and the cloud provider is working through a mitigation. For more information, please visit: https://health.aws.amazon.com/health/status.

  3. identified Oct 20, 2025, 02:04 PM UTC

    We are still facing increased classification latencies as our cloud provider is working through a mitigation.

  4. monitoring Oct 20, 2025, 06:29 PM UTC

    We are now within normal latency limits for the image endpoint and will keep monitoring the systems.

  5. resolved Oct 20, 2025, 11:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 Increased classification latency in page endpoint 15h 17m Verity Api

Started Oct 20, 2025, 11:11 AM UTC· resolved Oct 21, 2025, 02:29 AM UTC

  1. identified Oct 20, 2025, 11:11 AM UTC

    We are facing increased classification latency due to an issue with one of our vendors.

  2. identified Oct 20, 2025, 12:26 PM UTC

    The issue has been identified and the cloud provider is working through a mitigation. For more information, please visit: https://health.aws.amazon.com/health/status.

  3. identified Oct 20, 2025, 02:04 PM UTC

    We are still facing increased classification latencies as our cloud provider is working through a mitigation.

  4. resolved Oct 21, 2025, 02:29 AM UTC

    We are now within normal latency limits for the page endpoint.

Read the full incident report →

Minor February 18, 2025 Data processing delay 2h 57m Verity Api

Started Feb 18, 2025, 07:11 PM UTC· resolved Feb 18, 2025, 10:08 PM UTC

  1. investigating Feb 18, 2025, 07:11 PM UTC

    We have identified an issue which is impacting the delivery of page, text and video data. This is impacting the page, text and video endpoints.

  2. monitoring Feb 18, 2025, 08:24 PM UTC

    We have increased resources for our internal systems which require external network access. We are seeing a positive impact and we'll continue to monitor backlog processing. We still expect processing to be delayed for the next few hours.

  3. resolved Feb 18, 2025, 10:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 17, 2025 Networking incident on the Contextual Platform 2h 39m Verity Api

Started Feb 17, 2025, 04:41 PM UTC· resolved Feb 17, 2025, 07:20 PM UTC

  1. monitoring Feb 17, 2025, 04:41 PM UTC

    We are currently monitoring the platform recovering from a networking outage. A fix has been deployed and we will update our status page once processing latencies are back to normal.

  2. resolved Feb 17, 2025, 07:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 3, 2024 Elevated Processing Latency 2h 36m Verity Api

Started Dec 03, 2024, 06:48 PM UTC· resolved Dec 03, 2024, 09:25 PM UTC

  1. investigating Dec 03, 2024, 06:48 PM UTC

    We have identified that one of our backend services is now currently experiencing delays in processing our backlog of messages. This is translating to high latency across Verity services, specifically for pages, text and video. We are increasing support to our affected system to help it recover and catch-up to our backlog.

  2. investigating Dec 03, 2024, 06:49 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Dec 03, 2024, 07:33 PM UTC

    We are seeing improvements to processing latency. We'll continue monitoring until we've seen consistent stability.

  4. resolved Dec 03, 2024, 09:25 PM UTC

    Processing latency is back to normal levels.

Read the full incident report →