GumGum incident

Increased classification latency in page, text, and video endpoints

Major Resolved View vendor source →

GumGum experienced a major incident on January 9, 2026 affecting Verity Api, lasting 2h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 02:17 PM UTC
Resolved
Jan 09, 2026, 04:46 PM UTC
Duration
2h 29m
Detected by Pingoru
Jan 09, 2026, 02:17 PM UTC

Affected components

Verity Api

Update timeline

  1. investigating Jan 09, 2026, 02:17 PM UTC

    We are currently investigating this issue.

  2. identified Jan 09, 2026, 02:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 09, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 09, 2026, 04:46 PM UTC

    This incident has been resolved.