GumGum incident

Message delivery delay

Minor Resolved View vendor source →

GumGum experienced a minor incident on January 23, 2026 affecting Verity Api, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 05:52 PM UTC
Resolved
Jan 23, 2026, 07:13 PM UTC
Duration
1h 20m
Detected by Pingoru
Jan 23, 2026, 05:52 PM UTC

Affected components

Verity Api

Update timeline

  1. investigating Jan 23, 2026, 05:52 PM UTC

    We have identified an issue with the Contextual Platform that is causing delay in classification/segment data to clients.

  2. monitoring Jan 23, 2026, 06:02 PM UTC

    The issue has been identified and a fixed has been implemented.

  3. resolved Jan 23, 2026, 07:13 PM UTC

    This incident has been resolved.