GumGum incident

Data processing delay

Resolved after 2 hours 57 minutes, affecting Verity Api, on February 18, 2025.

monitoring Feb 18, 2025, 08:24 PM UTC

We have increased resources for our internal systems which require external network access. We are seeing a positive impact and we'll continue to monitor backlog processing. We still expect processing to be delayed for the next few hours.

Started
Feb 18, 2025, 07:11 PM UTC
Resolved
Feb 18, 2025, 10:08 PM UTC
Duration
2h 57m
Detected by Pingoru
Feb 18, 2025, 07:11 PM UTC

Affected components

Verity Api

Update timeline

  1. investigating Feb 18, 2025, 07:11 PM UTC

    We have identified an issue which is impacting the delivery of page, text and video data. This is impacting the page, text and video endpoints.

  2. monitoring Feb 18, 2025, 08:24 PM UTC

    We have increased resources for our internal systems which require external network access. We are seeing a positive impact and we'll continue to monitor backlog processing. We still expect processing to be delayed for the next few hours.

  3. resolved Feb 18, 2025, 10:08 PM UTC

    This incident has been resolved.

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