GreenLink Networks incident
Issues with email notifications from GLN portals
Resolved after 13 hours 30 minutes, affecting Customer Portal and Partner Portal, on August 30, 2024.
We are currently working to resolve an issue with email status notifications in the Customer Portal, which affects notifications for both outbound faxes and inbound SMS messages. This issue also impacts Opportunity notifications in the Partner Portal. We will provide an update once the issue is resolved.
Affected components
Update timeline
- identified Aug 30, 2024, 11:44 PM UTC
We are currently working to resolve an issue with email status notifications in the Customer Portal, which affects notifications for both outbound faxes and inbound SMS messages. This issue also impacts Opportunity notifications in the Partner Portal. We will provide an update once the issue is resolved.
- resolved Aug 31, 2024, 01:14 PM UTC
This incident has been resolved.
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