GreenLink Networks incident

Customer/Partner Portals Service Interruption

Critical Resolved View vendor source →

GreenLink Networks experienced a critical incident on July 29, 2026 affecting Customer Portal and Partner Portal, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 01:06 PM UTC
Resolved
Jul 29, 2026, 01:16 PM UTC
Duration
10m
Detected by Pingoru
Jul 29, 2026, 01:06 PM UTC

Affected components

Customer PortalPartner Portal

Update timeline

  1. investigating Jul 29, 2026, 01:06 PM UTC

    The Customer and Partner Portals are currently experiencing a service interruption, we are actively investigating the root cause to provide a fix.

  2. resolved Jul 29, 2026, 01:16 PM UTC

    We have identified the root cause and applied a fix, the Customer and Partner Portals are functioning business as usual.