GreenLink Networks incident

Attendant Console is Currently Unavailable

Minor Resolved View vendor source →

GreenLink Networks experienced a minor incident on August 21, 2026 affecting Customer Portal, lasting 13d 6h. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 02:08 PM UTC
Resolved
Sep 03, 2026, 08:32 PM UTC
Duration
13d 6h
Detected by Pingoru
Aug 21, 2026, 02:08 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Aug 21, 2026, 02:08 PM UTC

    There is an ongoing issue with the Attendant Console, causing it not to load any contacts. We are actively investigating the root cause to provide a fix as soon as possible.

  2. investigating Sep 03, 2026, 08:32 PM UTC

    We have identified the root cause of this issue and it's been fully resolved, the Attendant Console is functional once again.

  3. resolved Sep 03, 2026, 08:32 PM UTC

    This incident has been resolved.