GreenLink Networks incident

Issues with Outbound and Hybrid Faxes

Resolved after 1 hour 11 minutes, affecting Customer Portal, on July 15, 2025.

resolved Jul 15, 2025, 06:00 PM UTC

The root cause of this issue has been identified and addressed. Outbound and Hybrid faxes are operational.

Started
Jul 15, 2025, 04:49 PM UTC
Resolved
Jul 15, 2025, 06:00 PM UTC
Duration
1h 11m
Detected by Pingoru
Jul 15, 2025, 04:49 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Jul 15, 2025, 04:49 PM UTC

    There is currently a global issue affecting Outbound and Hybrid faxes. We are actively investigating and working to resolve it.

  2. resolved Jul 15, 2025, 06:00 PM UTC

    The root cause of this issue has been identified and addressed. Outbound and Hybrid faxes are operational.

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