GreenLink Networks incident

GreenLink Softphone Down

Resolved after 2 hours 39 minutes, affecting Cloud Phone Services, on October 15, 2025.

resolved Oct 15, 2025, 07:45 PM UTC

We have found the root cause of the issue and resolved it, the GreenLink softphone is back online working as expected.

Started
Oct 15, 2025, 05:05 PM UTC
Resolved
Oct 15, 2025, 07:45 PM UTC
Duration
2h 39m
Detected by Pingoru
Oct 15, 2025, 05:05 PM UTC

Affected components

Cloud Phone Services

Update timeline

  1. investigating Oct 15, 2025, 05:05 PM UTC

    The GreenLink softphone is currently down, displaying an error. We are actively working to resolve it.

  2. resolved Oct 15, 2025, 07:45 PM UTC

    We have found the root cause of the issue and resolved it, the GreenLink softphone is back online working as expected.

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