Resolved after 1 day 7 hours, affecting Mobility Suite (Softphone Apps), on April 23, 2026.
We have identified and addressed the root cause of this issue. To get the fixed version in your device, please head towards the App Store and install the latest update. If this doesn't fix the issue for you, kindly remove the app completely from your device and re-install it from the App Store. For any additional questions, please reach out to: [email protected]
Affected components
Update timeline
- investigating Apr 23, 2026, 02:44 PM UTC
There's currently an issue where the iOS GreenLink Application is crashing right upon opening for certain versions of iOS. We are currently investigating the root cause to provide a fix as soon as possible.
- resolved Apr 24, 2026, 09:48 PM UTC
We have identified and addressed the root cause of this issue. To get the fixed version in your device, please head towards the App Store and install the latest update. If this doesn't fix the issue for you, kindly remove the app completely from your device and re-install it from the App Store. For any additional questions, please reach out to: [email protected]
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