GreenLink Networks incident

Issues with Outbound SMS from the Customer Portal

Ongoing since 06:29 PM UTC, affecting Customer Portal.

identified Oct 02, 2024, 04:09 PM UTC

We have identified the cause of this issue and we are working to resolve it as quickly as possible. We apologize for any inconveniences and will provide updates as more information becomes available.

Started
Oct 01, 2024, 06:29 PM UTC
Resolved
Ongoing
Duration
● 751d 8h
Detected by Pingoru
Oct 01, 2024, 06:29 PM UTC

Affected components

Customer Portal

Update timeline

  1. investigating Oct 01, 2024, 06:29 PM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2024, 04:09 PM UTC

    We have identified the cause of this issue and we are working to resolve it as quickly as possible. We apologize for any inconveniences and will provide updates as more information becomes available.

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