Greenlight Guru incident

Service Disruption

Minor Resolved

Greenlight Guru experienced a minor incident on August 3, 2026, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 05:20 PM UTC
Resolved
Aug 03, 2026, 06:18 PM UTC
Duration
58m
Detected by Pingoru
Aug 03, 2026, 05:20 PM UTC

Update timeline

  1. investigating Aug 03, 2026, 05:20 PM UTC

    We are currently investigating a service disruption affecting parts of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.

  2. investigating Aug 03, 2026, 05:48 PM UTC

    We are still investigating a service disruption affecting the Documents workspace of the Greenlight Guru platform. Users may experience intermittent disruptions. Our engineering team is actively working to identify the root cause.

  3. identified Aug 03, 2026, 06:04 PM UTC

    We have identified the cause of the disruption. We are currently monitoring recovery.

  4. monitoring Aug 03, 2026, 06:06 PM UTC

    We are closely monitoring the system to ensure full stability. Please reach out to [email protected] if you continue experiencing issues.

  5. resolved Aug 03, 2026, 06:18 PM UTC

    This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.