Greenlight Guru incident

EU - Ultralight Partial outage for Documents and Training Modules

Critical Resolved View vendor source →

Greenlight Guru experienced a critical incident on December 8, 2025 affecting Ultralight - EU, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 08, 2025, 03:44 PM UTC
Resolved
Dec 08, 2025, 04:06 PM UTC
Duration
22m
Detected by Pingoru
Dec 08, 2025, 03:44 PM UTC

Affected components

Ultralight - EU

Update timeline

  1. investigating Dec 08, 2025, 03:44 PM UTC

    We are currently investigating an issue affecting the Documents and Training modules in the EU region of Ultralight. Our engineering team is actively working to identify the root cause.

  2. identified Dec 08, 2025, 03:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 08, 2025, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 08, 2025, 04:06 PM UTC

    This incident has been resolved. All impacted services are functioning normally. Thank you for your patience and understanding.