Greenlight Guru incident

Increased Errors

Minor

Resolved after 56 minutes, on July 24, 2026.

resolved Jul 24, 2026, 01:34 PM UTC

This incident has been resolved. Our investigation has identified the issue was isolated to a specific customer and not a broader platform-wide issue. Thank you for your patience and understanding.

Started
Jul 24, 2026, 12:37 PM UTC
Resolved
Jul 24, 2026, 01:34 PM UTC
Duration
56m
Detected by Pingoru
Jul 24, 2026, 12:37 PM UTC

Update timeline

  1. investigating Jul 24, 2026, 12:37 PM UTC

    We are currently investigating reports of increased error rates affecting parts of the Greenlight Guru platform. Users may experience intermittent errors. Our engineering team is actively working to determine the root cause.

  2. resolved Jul 24, 2026, 01:34 PM UTC

    This incident has been resolved. Our investigation has identified the issue was isolated to a specific customer and not a broader platform-wide issue. Thank you for your patience and understanding.

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