Great Minds Affirm Outage History

Great Minds Affirm is up right now

Great Minds Affirm had 26 outages in the last 2 years totaling 211h 26m of downtime — averaging 1.1 incidents per month.

There were 26 Great Minds Affirm outages since May 22, 2024 totaling 211h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.greatminds.org

Critical January 27, 2026

Digital Platform Outage

Detected by Pingoru
Jan 27, 2026, 01:07 PM UTC
Resolved
Jan 27, 2026, 02:57 PM UTC
Duration
1h 49m
Affected: Digital PlatformEureka Math Navigator
Timeline · 3 updates
  1. investigating Jan 27, 2026, 01:07 PM UTC

    The team is currently investigating an issue impacting users trying to access the Great Minds Digital Platform. This is being investigated with high priority and updates will follow as work progresses.

  2. monitoring Jan 27, 2026, 01:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 27, 2026, 02:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

AWS Outage and Great Minds Impact

Detected by Pingoru
Oct 20, 2025, 02:48 PM UTC
Resolved
Oct 21, 2025, 05:00 AM UTC
Duration
14h 11m
Affected: Digital Platform
Timeline · 4 updates
  1. monitoring Oct 20, 2025, 02:48 PM UTC

    We are monitoring the AWS Outage and the impact on Great Minds Digital Platform. Right now, notable impact is: - Content/Assessment interactives are not working - Single Sign On from partners intermittently fails - Slowness/Latency throughout the platform If further impact is discovered we will update the status page for awareness, otherwise the larger event can be monitored here: https://health.aws.amazon.com/health/status.

  2. monitoring Oct 20, 2025, 06:13 PM UTC

    We are continuing to closely monitor the situation with our cloud provider (AWS) and their ongoing outage impacting Internet services across the web. We still are seeing slowness and occasional login failures on Great Minds' digital platform and expect that to continue until AWS resolves the underlying issues.

  3. identified Oct 21, 2025, 03:39 AM UTC

    AWS has resolved the main underlying issue. However, there still remains an AWS issue affecting our services. We are working with Amazon Web Services support engineers to identify and resolve the issue. In the meantime users will not be able to login or use the platform.

  4. resolved Oct 21, 2025, 10:31 AM UTC

    Working with AWS support we have resolved the issue as of 1am Eastern today. All major functionality is restored.

Read the full incident report →

Major October 15, 2025

Intermittent Errors Authenticating or Navigating Great Minds Digital Platform

Detected by Pingoru
Oct 15, 2025, 04:02 PM UTC
Resolved
Oct 15, 2025, 05:11 PM UTC
Duration
1h 8m
Affected: Digital Platform
Timeline · 5 updates
  1. investigating Oct 15, 2025, 04:02 PM UTC

    The Great Minds team is investigating an issue that is impacting the authentication into or navigating of the digital platform. More information will be posted as the investigation progresses.

  2. monitoring Oct 15, 2025, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Oct 15, 2025, 04:25 PM UTC

    Intermittent errors continue to occur after the first fix attempt. The team continues to investigate a permanent fix.

  4. monitoring Oct 15, 2025, 04:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 15, 2025, 05:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 14, 2025

Eureka Math Navigator Images and PDF Issues

Detected by Pingoru
Oct 14, 2025, 03:26 PM UTC
Resolved
Oct 13, 2025, 05:30 AM UTC
Duration
Timeline · 1 update
  1. resolved Oct 14, 2025, 03:26 PM UTC

    Resolved - Between 1:15 PM and 3:15 PM Eastern on October 13, some users experienced issues in Eureka Math Navigator where images did not display correctly and PDFs were temporarily inaccessible. Our team identified and implemented a permanent fix. All services are now fully operational.

Read the full incident report →

Critical August 20, 2025

Eureka Math Navigator - Outage

Detected by Pingoru
Aug 20, 2025, 10:40 PM UTC
Resolved
Aug 20, 2025, 10:48 PM UTC
Duration
8m
Affected: Eureka Math Navigator
Timeline · 4 updates
  1. investigating Aug 20, 2025, 10:40 PM UTC

    The Great Minds team is currently investigating an outage within Eureka Math Navigator. When attempting to open a lesson page, the page times out and fails to load. Updates will be made as investigation continues.

  2. monitoring Aug 20, 2025, 10:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Aug 20, 2025, 10:42 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 20, 2025, 10:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2025

Great Minds Digital Platform Planned Maintenance for July 6th, 2025 starting at 10:00am Eastern

Detected by Pingoru
Jul 06, 2025, 08:50 PM UTC
Resolved
Jul 06, 2025, 11:00 PM UTC
Duration
2h 9m
Affected: Digital Platform
Timeline · 2 updates
  1. monitoring Jul 06, 2025, 08:50 PM UTC

    We are continuing to work on planned site maintenance. You may continue to have intermittent downtime until we complete the work.

  2. resolved Jul 06, 2025, 11:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 6, 2025

Great Minds Digital Platform Planned Maintenance for July 6th

Detected by Pingoru
Jul 06, 2025, 05:03 PM UTC
Resolved
Jul 06, 2025, 06:15 PM UTC
Duration
1h 12m
Affected: Digital Platform
Timeline · 3 updates
  1. investigating Jul 06, 2025, 05:03 PM UTC

    Scheduled maintenance is complete. All systems have been restored and are now operational. We are currently monitoring to ensure everything is functioning as expected.

  2. monitoring Jul 06, 2025, 05:03 PM UTC

    Scheduled maintenance is complete. All systems have been restored and are now operational. We are currently monitoring to ensure everything is functioning as expected.

  3. resolved Jul 06, 2025, 06:15 PM UTC

    Maintenance work has completed and the work window is being closed.

Read the full incident report →

Notice June 17, 2025

Login Errors Accessing Great Minds Digital Platform

Detected by Pingoru
Jun 17, 2025, 07:22 PM UTC
Resolved
Jun 17, 2025, 07:22 PM UTC
Duration
Timeline · 1 update
  1. resolved Jun 17, 2025, 07:22 PM UTC

    Just before 3:00pm Eastern Great Minds Digital Platform had a login incident that impacted anyone trying to authenticate to the Digital Platform. The root cause was found and fixed quickly. Anyone that was already on the platform before this incident started would not have been impacted.

Read the full incident report →

Critical May 30, 2025

Login Errors to Great Minds Digital Platform

Detected by Pingoru
May 30, 2025, 07:17 PM UTC
Resolved
May 30, 2025, 07:38 PM UTC
Duration
20m
Affected: Digital Platform
Timeline · 3 updates
  1. investigating May 30, 2025, 07:17 PM UTC

    Great Minds Digital Platform login is giving an error which the team has already found the root cause for. A fix is being worked on and will be applied ASAP.

  2. monitoring May 30, 2025, 07:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 30, 2025, 07:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 4, 2025

Affirm Not Loading

Detected by Pingoru
Mar 04, 2025, 01:38 PM UTC
Resolved
Mar 04, 2025, 04:23 PM UTC
Duration
2h 45m
Timeline · 5 updates
  1. investigating Mar 04, 2025, 01:38 PM UTC

    The team is currently investigating an issue impacting teacher and administrator users when trying to access the Affirm application. This is being investigated with high priority and updates will follow as work progresses.

  2. identified Mar 04, 2025, 02:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Mar 04, 2025, 03:37 PM UTC

    The team continues to work on fix development for the Affirm incident. We will continue to post updates as this work continues.

  4. monitoring Mar 04, 2025, 04:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 04, 2025, 04:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 3, 2025

Degraded Performance of Assessments

Detected by Pingoru
Mar 03, 2025, 01:57 PM UTC
Resolved
Mar 03, 2025, 03:31 PM UTC
Duration
1h 34m
Affected: Digital Platform
Timeline · 2 updates
  1. identified Mar 03, 2025, 01:57 PM UTC

    An issue with one of our partners may be preventing users of Affirm and the Digital Platform from completing assessments. We are monitoring the status of the partner issue and will update here as and when we have additional information. See https://status.learnosity.com/ for live updates.

  2. resolved Mar 03, 2025, 03:31 PM UTC

    This incident has been resolved per update to https://status.learnosity.com/

Read the full incident report →

Major December 2, 2024

Eureka Math Squared - Analyze Issue

Detected by Pingoru
Dec 02, 2024, 04:26 PM UTC
Resolved
Dec 04, 2024, 02:42 PM UTC
Duration
1d 22h
Affected: Digital Platform
Timeline · 5 updates
  1. identified Dec 02, 2024, 04:26 PM UTC

    There is currently a known issue impacting Eureka Math Squared and the Analyze reports which the Great Minds team is working on with high priority. As teachers score and close assessments, the reporting data does not display in the platform. There is no data loss. The root cause has been discovered and a resolution is being worked on. Further updates to follow.

  2. identified Dec 02, 2024, 05:44 PM UTC

    We are working to restore the Analyze feature for Eureka Math Squared as quickly as possible. There is no data loss. We expect restoration of the reports will not occur today. We will update with a projection of when the reports will be restored by end of day today.

  3. identified Dec 03, 2024, 01:03 AM UTC

    We expect Analyze to be restored by Wednesday morning. The process to migrate the data for reports is proceeding. We are monitoring it closely and have tuned it as much as we can at this time. We will update again if our projected restoration time changes or by end of day Tuesday to confirm we are still on track for a Wednesday restoration time.

  4. identified Dec 04, 2024, 01:20 AM UTC

    We are still expecting Analyze to be fully restored tomorrow morning. Some reports may be partially loaded. Some may be completely loaded. We expect all reports for all teachers and classes to be functional tomorrow morning. We will update again when we confirm that reports are fully operational for Eureka Math Squared.

  5. resolved Dec 04, 2024, 02:42 PM UTC

    The fix for Analyze reports has been completed and the data refreshed. Completed assessments are again showing up under the Analyze tab with the expected submission data.

Read the full incident report →

Notice October 30, 2024

KNOWN ISSUE: Eureka Math Squared - Analyze Reports Not Populating

Detected by Pingoru
Oct 30, 2024, 04:29 PM UTC
Resolved
Nov 02, 2024, 07:05 PM UTC
Duration
3d 2h
Affected: Digital Platform
Timeline · 3 updates
  1. identified Oct 30, 2024, 04:29 PM UTC

    There is currently a known issue impacting Eureka Math Squared and the Analyze reports which the Great Minds team is working on with high priority. As teachers score and close assessments, the reporting data does not display in the platform. There is no data loss. The root cause has been discovered and a resolution is being worked on. Further updates to follow once the fix is completed, tested and verified.

  2. identified Nov 01, 2024, 09:21 PM UTC

    We are continuing work to resolve the Analyze reporting issue with high priority. This issue impacts teacher reports. Administrator CSV reports are not impacted. In the meantime, we recommend teachers score assessments and make sure to click the "Finish Score" button so that timely and accurate data can be processed overnight in Administrator CSV reports.

  3. resolved Nov 02, 2024, 07:05 PM UTC

    The fix for Analyze reports has been completed and the data refreshed. Completed assessments are again showing up under the Analyze tab with the expected submission data.

Read the full incident report →

Minor October 23, 2024

Unable to load Eureka Math 2 slides

Detected by Pingoru
Oct 23, 2024, 12:30 PM UTC
Resolved
Oct 23, 2024, 01:59 PM UTC
Duration
1h 29m
Affected: Digital Platform
Timeline · 3 updates
  1. identified Oct 23, 2024, 12:51 PM UTC

    We've identified an issue that prevents or limits the ability of students and teachers to load Eureka Math 2 slides in the digital platform. The team has determined the solution and is working to resolve it.

  2. monitoring Oct 23, 2024, 01:35 PM UTC

    We have resolved the problem and are closely monitoring to ensure Eureka Math 2 slides are operational again.

  3. resolved Oct 23, 2024, 01:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 20, 2024

Intermittent issues with assessments 9/20

Detected by Pingoru
Sep 20, 2024, 04:57 PM UTC
Resolved
Sep 20, 2024, 09:01 PM UTC
Duration
4h 3m
Affected: Digital Platform
Timeline · 3 updates
  1. investigating Sep 20, 2024, 04:57 PM UTC

    We are investigating an issue with students and teachers getting assessment errors. At this time it appears intermittent. The team is looking into this to restore for all teachers and students as quickly as possible.

  2. monitoring Sep 20, 2024, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2024, 09:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 6, 2024

Intermittent issues with student assessments 9/6

Detected by Pingoru
Sep 06, 2024, 05:02 PM UTC
Resolved
Sep 06, 2024, 06:52 PM UTC
Duration
1h 50m
Affected: Digital Platform
Timeline · 6 updates
  1. investigating Sep 06, 2024, 03:11 PM UTC

    We are investigating an issue with students being unable to take assessments. At this time it appears intermittent. We are looking into this to restore for all students as quickly as possible.

  2. identified Sep 06, 2024, 03:37 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 06, 2024, 04:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 06, 2024, 05:02 PM UTC

    During the team's monitoring there is some additional work that may cause assessment issues to be observed by teachers and students. Another update will be posted when this is complete.

  5. monitoring Sep 06, 2024, 05:18 PM UTC

    Additional work has been completed, the team is back to monitoring assessment performance.

  6. resolved Sep 06, 2024, 06:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 5, 2024

Intermittent issues with student assessments

Detected by Pingoru
Sep 05, 2024, 05:45 PM UTC
Resolved
Sep 05, 2024, 07:40 PM UTC
Duration
1h 55m
Affected: Digital Platform
Timeline · 2 updates
  1. investigating Sep 05, 2024, 06:58 PM UTC

    We are investigating an issue with students being unable to take assessments. At this time it appears intermittent. We are looking into this to restore for all students as quickly as possible.

  2. resolved Sep 05, 2024, 07:40 PM UTC

    The incident has been resolved. Students should have access to assessments as of 2:50pm Eastern. We will continue to closely monitor this.

Read the full incident report →

Minor August 21, 2024

Digital Teacher Editions may be Unavailable

Detected by Pingoru
Aug 21, 2024, 07:25 PM UTC
Resolved
Aug 21, 2024, 08:40 PM UTC
Duration
1h 14m
Timeline · 2 updates
  1. investigating Aug 21, 2024, 07:25 PM UTC

    An issue with one of our partners may be preventing Digital Teacher Editions from loading. We are monitoring the status of the partner issue and will update here as and when we have additional information. See https://status.inkling.com/ for live updates.

  2. resolved Aug 21, 2024, 08:40 PM UTC

    This incident has been resolved per update to https://status.inkling.com/

Read the full incident report →

Critical August 21, 2024

Digital Teacher Editions unavailable

Detected by Pingoru
Aug 21, 2024, 02:29 PM UTC
Resolved
Aug 21, 2024, 04:07 PM UTC
Duration
1h 38m
Timeline · 2 updates
  1. identified Aug 21, 2024, 02:29 PM UTC

    An issue with one of our partners is preventing Digital Teacher Editions from loading. We are monitoring the status of the partner issue and will update here as and when we have additional information. See https://status.inkling.com/ for live updates.

  2. resolved Aug 21, 2024, 04:07 PM UTC

    Inkling has resolved the issue. Teachers should have access to Digital Teacher Editions again.

Read the full incident report →

Major August 20, 2024

Digital Platform Eureka Math Squared Lesson Planning Outage for Teachers

Detected by Pingoru
Aug 20, 2024, 07:07 PM UTC
Resolved
Aug 20, 2024, 07:52 PM UTC
Duration
45m
Affected: Digital Platform
Timeline · 3 updates
  1. investigating Aug 20, 2024, 07:07 PM UTC

    Teachers are currently unable to access lesson planning for Eureka Math Squared. The engineering team has identified the area with the problem and are working to restore services as quickly as possible.

  2. monitoring Aug 20, 2024, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2024, 07:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 20, 2024

Digital Teacher Edition access issues

Detected by Pingoru
Aug 20, 2024, 03:03 PM UTC
Resolved
Aug 20, 2024, 03:52 PM UTC
Duration
49m
Timeline · 2 updates
  1. identified Aug 20, 2024, 03:03 PM UTC

    An issue with one of our partners is preventing Digital Teacher Editions from loading and/or leading to slow load times. We are monitoring the status of the partner issue and will update here as and when we have additional information. See https://status.inkling.com/ for live updates.

  2. resolved Aug 20, 2024, 03:52 PM UTC

    Our partner has resolved the incident. Access to Digital Teacher Editions (DTE) should be restored.

Read the full incident report →

Minor August 5, 2024

InSync Not Loading When Attempting to Access for Some Users

Detected by Pingoru
Aug 05, 2024, 01:38 PM UTC
Resolved
Aug 05, 2024, 04:48 PM UTC
Duration
3h 10m
Timeline · 3 updates
  1. investigating Aug 05, 2024, 01:38 PM UTC

    The team is currently investigating an issue impacting some teacher/administrator users when trying to access the InSync application. Insync will appear to just load forever if impacted. This is being investigated with high priority and updates will follow as work progresses. NOTE: This has no impact on Eureka Math Squared.

  2. monitoring Aug 05, 2024, 02:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2024, 04:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 31, 2024

Teacher/Class Reporting Issue within Analyze on the Digital Platform

Detected by Pingoru
Jul 31, 2024, 07:44 PM UTC
Resolved
Aug 02, 2024, 07:59 PM UTC
Duration
2d
Affected: Digital Platform
Timeline · 3 updates
  1. investigating Jul 31, 2024, 07:44 PM UTC

    There is currently an issue with the Digital Platform Analyze reports, preventing them from generating, that the Great Minds teams are working on with the highest priority. This impacts all teacher or class level report viewing. Once it is resolved there will not be any data loss within the reports. This status page will be updated once a fix is released and confirmed.

  2. monitoring Aug 02, 2024, 02:42 PM UTC

    A fix was implemented yesterday, 8/1, so report generation started working again. The team is currently working on refreshing the reports now to be sure everything is up to date when generated. Once that is completed another update will be posted.

  3. resolved Aug 02, 2024, 07:59 PM UTC

    This incident has been resolved.

Read the full incident report →