Great Minds Affirm incident

KNOWN ISSUE: Eureka Math Squared - Analyze Reports Not Populating

Notice Resolved View vendor source →

Great Minds Affirm experienced a notice incident on October 30, 2024 affecting Digital Platform, lasting 3d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 30, 2024, 04:29 PM UTC
Resolved
Nov 02, 2024, 07:05 PM UTC
Duration
3d 2h
Detected by Pingoru
Oct 30, 2024, 04:29 PM UTC

Affected components

Digital Platform

Update timeline

  1. identified Oct 30, 2024, 04:29 PM UTC

    There is currently a known issue impacting Eureka Math Squared and the Analyze reports which the Great Minds team is working on with high priority. As teachers score and close assessments, the reporting data does not display in the platform. There is no data loss. The root cause has been discovered and a resolution is being worked on. Further updates to follow once the fix is completed, tested and verified.

  2. identified Nov 01, 2024, 09:21 PM UTC

    We are continuing work to resolve the Analyze reporting issue with high priority. This issue impacts teacher reports. Administrator CSV reports are not impacted. In the meantime, we recommend teachers score assessments and make sure to click the "Finish Score" button so that timely and accurate data can be processed overnight in Administrator CSV reports.

  3. resolved Nov 02, 2024, 07:05 PM UTC

    The fix for Analyze reports has been completed and the data refreshed. Completed assessments are again showing up under the Analyze tab with the expected submission data.