Great Minds Affirm incident

Intermittent issues with assessments 9/20

Minor Resolved View vendor source →

Great Minds Affirm experienced a minor incident on September 20, 2024 affecting Digital Platform, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2024, 04:57 PM UTC
Resolved
Sep 20, 2024, 09:01 PM UTC
Duration
4h 3m
Detected by Pingoru
Sep 20, 2024, 04:57 PM UTC

Affected components

Digital Platform

Update timeline

  1. investigating Sep 20, 2024, 04:57 PM UTC

    We are investigating an issue with students and teachers getting assessment errors. At this time it appears intermittent. The team is looking into this to restore for all teachers and students as quickly as possible.

  2. monitoring Sep 20, 2024, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 20, 2024, 09:01 PM UTC

    This incident has been resolved.