Great Minds Affirm incident
Intermittent issues with student assessments 9/6
Great Minds Affirm experienced a minor incident on September 6, 2024 affecting Digital Platform, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 06, 2024, 03:11 PM UTC
We are investigating an issue with students being unable to take assessments. At this time it appears intermittent. We are looking into this to restore for all students as quickly as possible.
- identified Sep 06, 2024, 03:37 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 06, 2024, 04:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 06, 2024, 05:02 PM UTC
During the team's monitoring there is some additional work that may cause assessment issues to be observed by teachers and students. Another update will be posted when this is complete.
- monitoring Sep 06, 2024, 05:18 PM UTC
Additional work has been completed, the team is back to monitoring assessment performance.
- resolved Sep 06, 2024, 06:52 PM UTC
This incident has been resolved.