Resolved after 6 hours 34 minutes, affecting GovQA, on April 10, 2026.
Customer sites have been updated. We are monitoring sites to confirm issue resolution.
Affected components
Update timeline
- investigating Apr 10, 2026, 05:21 PM UTC
We are investigating an issue where customers are reporting gateway timeout errors with GovQA.
- investigating Apr 10, 2026, 06:33 PM UTC
We are making progress with our investigation. We will continue to provide updates as we are working on this issue.
- identified Apr 10, 2026, 07:06 PM UTC
We have identified the fix to this issue and are working on making the necessary changes.
- identified Apr 10, 2026, 09:21 PM UTC
Fix is being pushed to production. We will post a message when update is finished.
- monitoring Apr 10, 2026, 10:39 PM UTC
Customer sites have been updated. We are monitoring sites to confirm issue resolution.
- resolved Apr 10, 2026, 11:56 PM UTC
This issue has been resolved.
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