Resolved after 1 hour 21 minutes, affecting Book › Direct, on October 22, 2026.
The Granicus engineering team has identified the issue affecting Book>Direct and successfully completed restoration. Book>Direct is now fully operational. We understand the impact this outage had on your operations and sincerely apologize for the disruption. Our teams worked with urgency to validate the fix and return the service to a stable state as quickly as possible.
Affected components
Update timeline
- identified Oct 22, 2026, 01:42 PM UTC
The issue has been identified and a fix is being deployed. Book>Direct should be fully operational within 2 hours.
- resolved Oct 22, 2026, 03:03 PM UTC
The Granicus engineering team has identified the issue affecting Book>Direct and successfully completed restoration. Book>Direct is now fully operational. We understand the impact this outage had on your operations and sincerely apologize for the disruption. Our teams worked with urgency to validate the fix and return the service to a stable state as quickly as possible.
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