Is Granicus System down?
Last checked 2m agoNo incidents right now.
Granicus System is operational right now. Last checked 2m ago; the most recent incident resolved 21h ago.
Real-time Granicus System status, recent outages, and incident history: pulled directly from Granicus System's official status page at status.granicus.com every 5 minutes. Pingoru tracks 56 Granicus System services and has captured 166 incidents in the last 90 days (97.09% uptime). Get email, Slack, Discord, or webhook alerts the moment Granicus System reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Peak
Timeline · 3 updates
- investigating · Oct 27, 2026, 07:39 PM UTC
We are investigating intermittent processing delays affecting some Peak Agenda Management customers. Some jobs may remain queued longer than expected before processing. Our teams are actively investigating and monitoring the service. We will provide additional updates as more information becomes available.
- monitoring · Oct 27, 2026, 08:14 PM UTC
Thanks for your patience, a fix has been implemented to resolve the issue - Our teams will continue to monitor the situation as we progress to a resolved status.
- resolved · Oct 27, 2026, 09:09 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- SmartGov
Timeline · 4 updates
- investigating · Oct 27, 2026, 07:03 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating · Oct 27, 2026, 10:34 PM UTC
We continue to investigate an issue affecting some SmartGov customers using the Laserfiche integration. Our Product team is actively working to identify the cause and determine next steps. We will provide additional updates as information becomes available
- identified · Oct 28, 2026, 04:21 PM UTC
We have identified that some SmartGov customers using the Laserfiche integration are experiencing permit submit and status-update issues related to Laserfiche template / metadata configuration. We are working directly with affected customers to validate and correct the configuration. We will provide further updates as progress is made.
- resolved · Oct 29, 2026, 12:11 AM UTC
This incident notification is being resolved. The issue is limited to a small number of customers, and Granicus Support is actively engaged with those affected to continue working with them directly. Any further updates will be communicated directly to the impacted customers.
Latest: This incident notification is being resolved. The issue is limited to a small number of customers, and Granicus Support is actively engaged with those affected to continue working …
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- SmartGov
Timeline · 1 update
- investigating · Oct 27, 2026, 07:03 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
Latest: Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided …
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- Vision CMS
Timeline · 2 updates
- investigating · Oct 27, 2026, 05:53 PM UTC
We are investigating an issue affecting Vision Forms. Customers may experience difficulties publishing forms or accessing attachments. Our teams are actively working to identify and resolve the issue. We apologize for the inconvenience and appreciate your patience. We will provide further updates as more information becomes available.
- resolved · Oct 27, 2026, 08:32 PM UTC
This incident has been resolved. We apologize for the inconvenience and thank you for your patience.
Latest: This incident has been resolved. We apologize for the inconvenience and thank you for your patience.
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- Communications Cloud - UK
Timeline · 2 updates
- investigating · Oct 27, 2026, 12:54 PM UTC
Granicus Engineering is investigating an issue affecting Communications Cloud UK bulletin delivery. Some customers may experience delays sending bulletins. We apologize for the inconvenience and are actively working to restore normal service. We will provide updates as more information becomes available.
- resolved · Oct 27, 2026, 01:36 PM UTC
Communications Cloud UK bulletin delivery has been restored. We apologize for the inconvenience and thank you for your patience.
Latest: Communications Cloud UK bulletin delivery has been restored. We apologize for the inconvenience and thank you for your patience.
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See the full Granicus System outage history
66 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 56 components checked every 5 minutesThe longest incident in the last year, Granicus Issue Notification: GovService - Firmstep UK on June 10, 2026, ran for 21 days. 219 maintenance windows announced in the same period.
Most affected components, last 12 months
- GovQA19
- govService U.K.18
- MediaManager17
- Peak15
- CRM14
Latest incidents
- govMeetings – Peak Agenda Management Processing Delays
We are investigating intermittent processing delays affecting some Peak Agenda Management customers. Some jobs may remain queued longer than expected before…
- Granicus Issue Notification: govService SmartGov
Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further…
- Granicus Issue Notification: govService SmartGov
Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further…
- Started Oct 27, 2026, 07:39 PM UTC · Resolved Oct 27, 2026, 09:09 PM UTC · 1h 30m
- Started Oct 27, 2026, 07:03 PM UTC · Resolved Oct 29, 2026, 12:11 AM UTC · 1d 5h
- Started Oct 27, 2026, 07:03 PM UTC · Resolved Oct 27, 2026, 10:33 PM UTC · 3h 30m
- Started Oct 27, 2026, 05:53 PM UTC · Resolved Oct 27, 2026, 08:32 PM UTC · 2h 39m
- Started Oct 27, 2026, 12:54 PM UTC · Resolved Oct 27, 2026, 01:36 PM UTC · 41m
- Started Oct 27, 2026, 11:45 AM UTC · Resolved Oct 27, 2026, 01:39 PM UTC · 1h 54m
- Started Oct 23, 2026, 12:46 AM UTC · Resolved Oct 23, 2026, 02:28 PM UTC · 13h 41m
- Started Oct 22, 2026, 04:22 PM UTC · Resolved Oct 22, 2026, 10:25 PM UTC · 6h 2m