Granicus System incident
Granicus Issue Notification: govService SmartGov
Resolved after 30 minutes, affecting SmartGov, on May 21, 2026.
Granicus Engineering teams have restored SmartGov Job Processing (background services) functionality. We apologize for the disruption. The issue impacted background and automated operations, which are now working normally.
Affected components
Update timeline
- investigating May 21, 2026, 01:32 PM UTC
Granicus Engineering teams are currently investigating an issue impacting govService SmartGov. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govService SmartGov Updates on this issue will continue to be provided on Status.Granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
- investigating May 21, 2026, 02:02 PM UTC
Granicus Engineering teams have restored SmartGov Job Processing (background services) functionality. We apologize for the disruption. The issue impacted background and automated operations, which are now working normally.
- resolved May 21, 2026, 02:03 PM UTC
This incident has been resolved.
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