Resolved after 2 hours 59 minutes, on August 4, 2026.
The issue affecting Gong's MCP integration has been resolved, and all connection routing functionality has returned to normal operations.
Update timeline
- investigating Aug 04, 2026, 12:30 AM UTC
We are currently investigating connection failures affecting customers using Gong's MCP integration (including Claude and other MCP-compatible clients).
- identified Aug 04, 2026, 01:29 AM UTC
We have identified the issue affecting Gong's MCP integration. Customers using Gong's MCP integration (including Claude and other MCP-compatible clients) may experience connection failures and failed tool call requests. We are currently working on deploying a fix and will provide another update as soon as more information becomes available.
- resolved Aug 04, 2026, 03:29 AM UTC
The issue affecting Gong's MCP integration has been resolved, and all connection routing functionality has returned to normal operations.
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