Gong experienced a minor incident on July 13, 2026 affecting Mobile App and Data Capture and 1 more component, lasting 2m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile AppData CaptureWeb App
Update timeline
- investigating Jul 13, 2026, 10:45 AM UTC
Status: Investigating We experienced an issue affecting the Gong platform. Our engineering team successfully mitigated the impact and restored full service. We are now investigating the root cause to prevent similar issues in the future. Affected components Web App (Full outage) Mobile App (Full outage) Data Capture (Full outage)
- resolved Jul 13, 2026, 10:48 AM UTC
Status: Resolved The issue has been resolved. Affected components Web App (Operational) Mobile App (Operational) Data Capture (Operational)