Gong experienced a minor incident on September 8, 2026 affecting Engage and Web App, lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
EngageWeb App
Update timeline
- identified Sep 08, 2026, 08:35 PM UTC
Status: Identified We have identified an issue affecting Engage (People) and the Gong Anywhere Chrome extension. A subset of users in the US-hosted environment may experience display and loading issues on the People page, as well as contact overlay details failing to render in the extension. We are currently working to mitigate the issue. Affected components Web App (Degraded performance) Engage (Degraded performance)
- resolved Sep 08, 2026, 11:02 PM UTC
Status: Resolved The issue has been resolved. Affected components Web App (Operational) Engage (Operational)