Glia experienced a minor incident on August 28, 2026 affecting Overall System Status Americas, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
Overall System Status Americas
Update timeline
- investigating Aug 28, 2026, 09:12 PM UTC
We are currently investigating a potential degradation of Glia performance. We are working to resolve this issue.
- investigating Aug 28, 2026, 10:26 PM UTC
The team is continuing to investigate the current performance degradation with high priority. Our findings indicate this is impacting operator availability and the accurate reporting of engagement states.
- monitoring Aug 28, 2026, 10:39 PM UTC
We have implemented a fix and are monitoring the system as it recovers. We are continuing to monitor the issue.
- resolved Aug 28, 2026, 10:50 PM UTC
The incident has been fully resolved with all instances fully functional and performing as expected.