Glean incident

Customers using Glean LLM key are facing partial outage beginning 2025 May 23 6:00 UTC. Error rate: 0.5% of Users

Major Resolved View vendor source →

Glean experienced a major incident on May 23, 2025, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 04:33 PM UTC
Resolved
May 23, 2025, 11:10 PM UTC
Duration
6h 36m
Detected by Pingoru
May 23, 2025, 04:33 PM UTC

Update timeline

  1. resolved May 23, 2025, 11:10 PM UTC

    All regions have recovered

  2. resolved Jun 25, 2026, 12:26 PM UTC

    All regions have recovered