Glean experienced a minor incident on April 9, 2025, lasting 7h 14m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 09, 2025, 05:29 PM UTC
Glean has been working with Azure OpenAI to resolve the performance issue in the EAST US region. After getting confirmation of the fix from Microsoft, we have verified that the prior errors have now cleared across the affected customers.
- resolved Jun 25, 2026, 12:26 PM UTC
Glean has been working with Azure OpenAI to resolve the performance issue in the EAST US region. After getting confirmation of the fix from Microsoft, we have verified that the prior errors have now cleared across the affected customers.