Resolved after 4 hours 50 minutes, affecting Apricot, on June 18, 2026.
The root cause has been identified and a fix is scheduled to be deployed this evening. Please continue to monitor this page for further updates.
Affected components
Apricot
Update timeline
- investigating Jun 18, 2026, 06:10 PM UTC
We are currently investigating an issue that is impacting some users from accessing documents. This is a top priority and we are working to resolve as soon as possible. Please monitor this page for further updates.
- identified Jun 18, 2026, 06:36 PM UTC
The root cause has been identified and a fix is scheduled to be deployed this evening. Please continue to monitor this page for further updates.
- resolved Jun 18, 2026, 11:00 PM UTC
This incident has been resolved.
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