GiveGab Enterprise incident

NPO Hub: Users Not Able to Access Organization Records

Resolved after 17 hours 51 minutes, affecting Nonprofit Hub, on September 29, 2026.

monitoring Sep 29, 2026, 07:35 PM UTC

The needed fix has been successfully deployed and tested. While the issue has been remediated, we will monitor closely to ensure there is no regression. Please continue to monitor this page for further updates.

Started
Sep 29, 2026, 07:06 PM UTC
Resolved
Sep 30, 2026, 12:57 PM UTC
Duration
17h 51m
Detected by Pingoru
Sep 29, 2026, 07:06 PM UTC

Affected components

Nonprofit Hub

Update timeline

  1. identified Sep 29, 2026, 07:06 PM UTC

    We are currently addressing an issue that is preventing users from accessing organization records within NPO Hub. The root cause has been identified and we are working on a solution to remediate the issue. The needed fix is scheduled to be deployed within the next hour. Please monitor this page for further updates.

  2. monitoring Sep 29, 2026, 07:35 PM UTC

    The needed fix has been successfully deployed and tested. While the issue has been remediated, we will monitor closely to ensure there is no regression. Please continue to monitor this page for further updates.

  3. resolved Sep 30, 2026, 12:57 PM UTC

    This incident has been resolved.

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