Is GiveGab Enterprise down?

Last checked 4m ago
Current status
GiveGab Enterprise is reporting minor issues

Active incident: CyberGrants: Issues with Credit Card Donations.

GiveGab Enterprise is reporting minor issues right now (last checked 4m ago). Active incident: CyberGrants: Issues with Credit Card Donations.

Real-time GiveGab Enterprise status, recent outages, and incident history: pulled directly from GiveGab Enterprise's official status page at status.bonterratech.com every 5 minutes. Pingoru tracks 18 GiveGab Enterprise services and has captured 18 incidents in the last 90 days (99.68% uptime). Get email, Slack, Discord, or webhook alerts the moment GiveGab Enterprise reports a new incident, free for 3 monitors, no credit card.

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GiveGab Enterprise uptime 99.68% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 2d 19h
    Started Nov 02, 2026, 09:23 PM UTC
    CyberGrants
    Timeline · 37 updates
    • investigating · Nov 02, 2026, 09:23 PM UTC

      We are currently investigating an issue that is causing errors with credit card donations. We are reviewing this as a top priority and working to resolve as quickly as possible. Please monitor this page for updates.

    • investigating · Nov 02, 2026, 09:45 PM UTC

      We are continuing to investigate the issue as a top-priority. Please continue to monitor this page for further updates.

    • investigating · Nov 02, 2026, 10:15 PM UTC

      Our team continues to troubleshoot the issue and are working to remediate as soon as possible. Thank you for your continued patience. Please continue to monitor this page for further updates.

    • investigating · Nov 02, 2026, 10:46 PM UTC

      We are continuing our investigation and we are working to resolve the issue as soon as possible. Please continue to monitor this page for further updates.

    • investigating · Nov 02, 2026, 11:16 PM UTC

      Our team continues to troubleshoot the issue and are working to remediate as soon as possible. Thank you for your continued patience. Please continue to monitor this page for further updates.

    • identified · Nov 02, 2026, 11:46 PM UTC

      We have identified the root cause of the issue and we are actively exploring solutions for remediation. Thank you for your continued patience. Please continue to monitor this page for further updates.

    • identified · Nov 03, 2026, 12:18 AM UTC

      We are working to identify the needed solution for remediation. Thank you for your continued patience. Please continue to monitor this page for further updates.

    • identified · Nov 03, 2026, 01:01 AM UTC

      Our team continues to evaluate remediation options, and the next update will be provided tomorrow morning. We sincerely apologize for the disruption and inconvenience this has caused, and we appreciate your patience. Please check this page for further information.

    • identified · Nov 03, 2026, 01:19 PM UTC

      Our team is still working to identify a solution for remediation. We sincerely apologize for the continued impact and inconvenience this issue has caused. We appreciate your patience and encourage you to check this page for further information.

    • identified · Nov 03, 2026, 02:01 PM UTC

      Our team continues to investigate this issue and evaluate remediation options. Thank you for your continued patience, and please check this page for further information.

    • identified · Nov 03, 2026, 02:30 PM UTC

      Our team is still looking into this issue and exploring possible fixes. We appreciate your ongoing patience, and please check back on this page for more information.

    • identified · Nov 03, 2026, 02:59 PM UTC

      Our team is actively investigating this issue and reviewing potential solutions. Thank you for bearing with us, and please check this page regularly for the latest updates.

    • identified · Nov 03, 2026, 03:33 PM UTC

      Our team is still working through this issue and considering potential solutions. We truly appreciate your patience, and please check this page again soon for more information.

    • identified · Nov 03, 2026, 04:00 PM UTC

      Our team remains focused on this issue and is exploring the best path to a resolution. Thank you for your continued understanding, and please keep an eye on this page for new information.

    • identified · Nov 03, 2026, 04:30 PM UTC

      Our team is still working on this issue and evaluating the best path to a fix. Thank you for your patience, and please check back on this page for further updates.

    • identified · Nov 03, 2026, 05:03 PM UTC

      We’re continuing to work on this issue and are focused on finding the most effective solution. Thank you for your patience, and please check this page for any additional updates.

    • identified · Nov 03, 2026, 05:33 PM UTC

      Our team remains committed to resolving this issue and is working to identify the best solution. We appreciate your patience, and please check back on this page for the latest information.

    • identified · Nov 03, 2026, 05:55 PM UTC

      Our team is still dedicated to resolving this issue and is working toward the right solution. Thank you for your patience, and please return to this page for the latest updates.

    • identified · Nov 03, 2026, 06:30 PM UTC

      Our team is still addressing this issue and working to determine the best solution. Thank you for your continued patience, and please check this page again for any new updates.

    • identified · Nov 03, 2026, 06:59 PM UTC

      Our team is continuing to research this issue and assess possible resolutions. We’re grateful for your patience, and please visit this page again for additional information.

    • identified · Nov 03, 2026, 07:28 PM UTC

      Our team is still looking into this issue and exploring possible fixes. We appreciate your ongoing patience, and please check back on this page for more information.

    • identified · Nov 03, 2026, 07:56 PM UTC

      Our team is continuing to look into this issue and assess possible resolutions. We’re grateful for your patience, and please visit this page again for additional information.

    • identified · Nov 03, 2026, 08:29 PM UTC

      Our team remains focused on this issue and is exploring the best path to a resolution. Thank you for your continued understanding, and please keep an eye on this page for new information.

    • identified · Nov 03, 2026, 08:54 PM UTC

      Our team is still hard at work on this issue and determining the best way to resolve it. We appreciate your understanding, and please check back on this page for any new information.

    • identified · Nov 03, 2026, 09:25 PM UTC

      Our team is still addressing this issue and working to determine the best solution. Thank you for your continued patience, and please check this page again for any new updates.

    • identified · Nov 03, 2026, 09:55 PM UTC

      Our team is still working to identify a solution for remediation. We sincerely apologize for the continued impact and inconvenience this issue has caused. We appreciate your patience and encourage you to check this page for further information.

    • identified · Nov 03, 2026, 10:35 PM UTC

      We’re still working on the needed fix. We’re sorry for the ongoing disruption and appreciate your patience. Please check this page for updates.

    • identified · Nov 03, 2026, 11:06 PM UTC

      We’re currently investigating potential fixes for this issue. We apologize for the ongoing inconvenience and appreciate your patience while we work toward a resolution. Please check back here for the latest updates.

    • identified · Nov 03, 2026, 11:36 PM UTC

      Our team is continuing to investigate a resolution to this issue. We sincerely apologize for the disruption and appreciate your patience and understanding. Further updates will be posted on this page as they become available.

    • identified · Nov 04, 2026, 12:00 AM UTC

      Our team remains focused on identifying a resolution to this issue. We apologize for the disruption this has caused and thank you for your patience and understanding. Please continue to check this page, where we will share further updates as soon as they are available.

    • identified · Nov 04, 2026, 01:03 AM UTC

      Our team is currently testing a potential solution to this issue and will confirm once it has been validated. We apologize for the disruption this has caused and thank you for your continued patience and understanding. Further updates will be shared on this page as soon as they are available.

    • identified · Nov 04, 2026, 01:37 AM UTC

      We are currently testing a proposed solution to this issue. We regret the disruption this has caused and appreciate your continued patience and understanding. Additional updates will be posted on this page as they become available.

    • identified · Nov 04, 2026, 02:08 AM UTC

      Our team is currently evaluating a proposed solution to this issue. We apologize for the inconvenience and sincerely appreciate your patience and understanding. We will share additional updates on this page as soon as they are available.

    • identified · Nov 04, 2026, 02:31 AM UTC

      We are currently testing a potential fix for this issue. We understand the disruption this has caused and apologize for the inconvenience. Thank you for your continued patience. Please check this page for further updates as they become available.

    • identified · Nov 04, 2026, 03:13 AM UTC

      We are currently testing a potential fix for this issue. We understand the disruption this has caused and apologize for the inconvenience. Thank you for your continued patience. We will post our next update tomorrow morning.

    • monitoring · Nov 04, 2026, 03:44 PM UTC

      A fix has been implemented and successfully tested, and credit card giving is now available to donors. We’ve also introduced a new update as part of this resolution. We’re continuing to monitor closely to ensure no further issues arise. Please keep an eye on the page for updates, and contact support if you notice any problems.

    • monitoring · Nov 04, 2026, 08:41 PM UTC

      Update: Since the fix was implemented, credit card donations have been processing successfully throughout the day. Based on this, we're confident credit card donations are working as expected. We'll continue to monitor closely. If you see any issues, please contact Support. We sincerely apologize for the disruption and appreciate your patience

    Latest: Update: Since the fix was implemented, credit card donations have been processing successfully throughout the day. Based on this, we're confident credit card donations are working …

  2. Ongoing ● 2d 19h
    Started Nov 02, 2026, 09:13 PM UTC
    GiveGab Enterprise
    Timeline · 39 updates
    • investigating · Nov 02, 2026, 09:13 PM UTC

      GiveGab Enterprise is current inaccessible. We are actively reviewing this as a top priority and working to resolve the issue as quickly as possible. Please monitor this page for further updates.

    • investigating · Nov 02, 2026, 09:45 PM UTC

      We are continuing to investigate the issue as a top-priority. Please continue to monitor this page for further updates.

    • investigating · Nov 02, 2026, 10:15 PM UTC

      Our team continues to troubleshoot the issue and are working to remediate as soon as possible. Thank you for your continued patience. Please continue to monitor this page for further updates.

    • investigating · Nov 02, 2026, 10:46 PM UTC

      We are continuing our investigation and we are working to resolve the issue as soon as possible. Please continue to monitor this page for further updates.

    • investigating · Nov 02, 2026, 11:16 PM UTC

      Our team continues to troubleshoot the issue and are working to remediate as soon as possible. Thank you for your continued patience. Please continue to monitor this page for further updates.

    • identified · Nov 02, 2026, 11:45 PM UTC

      We have identified the root cause of the issue and we are actively exploring solutions for remediation. Thank you for your continued patience. Please continue to monitor this page for further updates.

    • identified · Nov 03, 2026, 12:18 AM UTC

      We are working to identify the needed solution for remediation. Thank you for your continued patience. Please continue to monitor this page for further updates.

    • identified · Nov 03, 2026, 01:00 AM UTC

      Our team continues to evaluate remediation options, and the next update will be provided tomorrow morning. We sincerely apologize for the disruption and inconvenience this has caused, and we appreciate your patience. Please check this page for further information.

    • identified · Nov 03, 2026, 01:20 PM UTC

      Our team is still working to identify a solution for remediation. We sincerely apologize for the continued impact and inconvenience this issue has caused. We appreciate your patience and encourage you to check this page for further information.

    • identified · Nov 03, 2026, 02:00 PM UTC

      Our team continues to investigate this issue and evaluate remediation options. Thank you for your continued patience, and please check this page for further information.

    • identified · Nov 03, 2026, 02:31 PM UTC

      Our team is still looking into this issue and exploring possible fixes. We appreciate your ongoing patience, and please check back on this page for more information.

    • identified · Nov 03, 2026, 02:58 PM UTC

      Our team is actively investigating this issue and reviewing potential solutions. Thank you for bearing with us, and please check this page regularly for the latest updates.

    • identified · Nov 03, 2026, 03:33 PM UTC

      Our team is still working through this issue and considering potential solutions. We truly appreciate your patience, and please check this page again soon for more information.

    • identified · Nov 03, 2026, 04:00 PM UTC

      Our team remains focused on this issue and is exploring the best path to a resolution. Thank you for your continued understanding, and please keep an eye on this page for new information.

    • identified · Nov 03, 2026, 04:30 PM UTC

      Our team is still working on this issue and evaluating the best path to a fix. Thank you for your patience, and please check back on this page for further updates.

    • identified · Nov 03, 2026, 05:03 PM UTC

      We’re continuing to work on this issue and are focused on finding the most effective solution. Thank you for your patience, and please check this page for any additional updates.

    • identified · Nov 03, 2026, 05:33 PM UTC

      Our team remains committed to resolving this issue and is working to identify the best solution. We appreciate your patience, and please check back on this page for the latest information.

    • identified · Nov 03, 2026, 05:55 PM UTC

      Our team is still dedicated to resolving this issue and is working toward the right solution. Thank you for your patience, and please return to this page for the latest updates.

    • identified · Nov 03, 2026, 06:30 PM UTC

      Our team is still addressing this issue and working to determine the best solution. Thank you for your continued patience, and please check this page again for any new updates.

    • identified · Nov 03, 2026, 06:59 PM UTC

      Our team is continuing to research this issue and assess possible resolutions. We’re grateful for your patience, and please visit this page again for additional information.

    • identified · Nov 03, 2026, 07:28 PM UTC

      Our team is still looking into this issue and exploring possible fixes. We appreciate your ongoing patience, and please check back on this page for more information.

    • identified · Nov 03, 2026, 07:56 PM UTC

      Our team is continuing to look into this issue and assess possible resolutions. We’re grateful for your patience, and please visit this page again for additional information.

    • identified · Nov 03, 2026, 08:28 PM UTC

      Our team remains focused on this issue and is exploring the best path to a resolution. Thank you for your continued understanding, and please keep an eye on this page for new information.

    • identified · Nov 03, 2026, 08:55 PM UTC

      Our team is still hard at work on this issue and determining the best way to resolve it. We appreciate your understanding, and please check back on this page for any new information.

    • identified · Nov 03, 2026, 09:24 PM UTC

      Our team is still addressing this issue and working to determine the best solution. Thank you for your continued patience, and please check this page again for any new updates.

    • identified · Nov 03, 2026, 09:55 PM UTC

      Our team is still working to identify a solution for remediation. We sincerely apologize for the continued impact and inconvenience this issue has caused. We appreciate your patience and encourage you to check this page for further information.

    • identified · Nov 03, 2026, 10:35 PM UTC

      We’re still working on the needed fix. We’re sorry for the ongoing disruption and appreciate your patience. Please check this page for updates.

    • identified · Nov 03, 2026, 11:07 PM UTC

      We’re currently investigating potential fixes for this issue. We apologize for the ongoing inconvenience and appreciate your patience while we work toward a resolution. Please check back here for the latest updates.

    • identified · Nov 03, 2026, 11:36 PM UTC

      Our team is continuing to investigate a resolution to this issue. We sincerely apologize for the disruption and appreciate your patience and understanding. Further updates will be posted on this page as they become available.

    • identified · Nov 04, 2026, 12:00 AM UTC

      Our team remains focused on identifying a resolution to this issue. We apologize for the disruption this has caused and thank you for your patience and understanding. Please continue to check this page, where we will share further updates as soon as they are available.

    • identified · Nov 04, 2026, 01:03 AM UTC

      Our team is currently testing a potential solution to this issue and will confirm once it has been validated. We apologize for the disruption this has caused and thank you for your continued patience and understanding. Further updates will be shared on this page as soon as they are available.

    • identified · Nov 04, 2026, 01:38 AM UTC

      We are currently testing a proposed solution to this issue. We regret the disruption this has caused and appreciate your continued patience and understanding. Additional updates will be posted on this page as they become available.

    • identified · Nov 04, 2026, 02:08 AM UTC

      Our team is currently evaluating a proposed solution to this issue. We apologize for the inconvenience and sincerely appreciate your patience and understanding. We will share additional updates on this page as soon as they are available.

    • identified · Nov 04, 2026, 02:31 AM UTC

      We are currently testing a potential fix for this issue. We understand the disruption this has caused and apologize for the inconvenience. Thank you for your continued patience. Please check this page for further updates as they become available.

    • identified · Nov 04, 2026, 03:13 AM UTC

      We are currently testing a potential fix for this issue. We understand the disruption this has caused and apologize for the inconvenience. Thank you for your continued patience. We will post our next update tomorrow morning.

    • identified · Nov 04, 2026, 05:14 PM UTC

      We are treating this issue as a top priority and have dedicated team members working on it continuously. We recognize that the ongoing unavailability of GiveGab Enterprise has significantly disrupted your operations, and we sincerely apologize for the impact. A potential fix is currently being tested. We will continue to provide updates as we work towards resolution, with the next one coming at 1:30 PM.

    • identified · Nov 04, 2026, 05:24 PM UTC

      A fix has been implemented and successfully tested, and credit card giving is now available to donors. We’ve also introduced a new update as part of this resolution. We’re continuing to monitor closely to ensure no further issues arise. At this time, we are still actively working on restoring full access into the GiveGab Enterprise administrative interface. Please keep an eye on the page for updates, and contact support if you notice any problems.

    • monitoring · Nov 04, 2026, 05:50 PM UTC

      A fix has been implemented, and successfully tested, to restore full access into the GiveGab Enterprise administrative interface. We’re continuing to monitor closely to ensure no further issues arise. Please continue to monitor this page for additional updates, and contact support if you notice any problems.

    • monitoring · Nov 04, 2026, 08:40 PM UTC

      Update: Since the fix was implemented, credit card donations have been processing successfully throughout the day. Based on this, we're confident credit card donations are working as expected. We'll continue to monitor closely. If you see any issues, please contact Support. We sincerely apologize for the disruption and appreciate your patience

    Latest: Update: Since the fix was implemented, credit card donations have been processing successfully throughout the day. Based on this, we're confident credit card donations are working …

Recent outages & incidents

Past 90 days
  1. Resolved 43s
    Started Oct 29, 2026, 03:48 PM UTC · Resolved Oct 29, 2026, 03:48 PM UTC
    OneCause
    Timeline · 2 updates
    • investigating · Oct 29, 2026, 03:48 PM UTC

      This is for test-purposes only.

    • resolved · Oct 29, 2026, 03:48 PM UTC

      This is for test-purposes only.

    Latest: This is for test-purposes only.

  2. Resolved 5h 4m
    Started Oct 28, 2026, 01:42 PM UTC · Resolved Oct 28, 2026, 06:47 PM UTC
    Network for Good
    Timeline · 10 updates
    • investigating · Oct 28, 2026, 01:42 PM UTC

      We have identified an issue impacting the ability to process transactions for certain DonateNow customers. Other platforms such as Fundraising Pages, Events, and Auctions are unaffected. Our team is actively investigating and working to resolve this. We'll share updates as we have more information.

    • investigating · Oct 28, 2026, 02:23 PM UTC

      We are aware of an issue currently impacting the ability to process transactions for certain DonateNow customers and are actively working to resolve it. Other platforms such as Fundraising Pages, Events, and Auctions are unaffected. We understand the disruption this may cause and want to assure you that this is our top priority. Our team is working diligently to restore full functionality as quickly as possible. Please continue to monitor this page for further updates, and we appreciate your patience. Our next update will be posted by approximately 11:00 AM ET, if not sooner.

    • investigating · Oct 28, 2026, 03:06 PM UTC

      Our team continues to investigate the issue impacting the ability to process transactions for certain DonateNow customers. Other platforms such as Fundraising Pages, Events, and Auctions remain unaffected. We are actively working toward a resolution and will share more information as it becomes available. Thank you for your continued patience. Our next update will be posted by approximately 11:30AM ET, if not sooner

    • investigating · Oct 28, 2026, 03:33 PM UTC

      We are continuing to work on resolving the issue impacting the ability to process transactions for certain DonateNow customers. Other platforms such as Fundraising Pages, Events, and Auctions remain unaffected. Our team is actively engaged and remains focused on restoring full functionality as quickly as possible. We appreciate your patience and understanding. Our next update will be posted by approximately 12:00 PM ET, if not sooner.

    • investigating · Oct 28, 2026, 03:59 PM UTC

      Our team is still working to resolve the issue impacting the ability to process transactions for certain DonateNow customers. Other platforms such as Fundraising Pages, Events, and Auctions continue to operate normally. We understand the impact this has had and are treating this as a top priority. We will share more information as soon as it becomes available. Thank you for your continued patience. Our next update will be posted by approximately 12:30 PM ET, if not sooner.

    • investigating · Oct 28, 2026, 04:39 PM UTC

      We are continuing to investigate and work toward a resolution for the issue impacting the ability to process transactions for certain DonateNow customers. Fundraising Pages, Events, and Auctions remain unaffected. Our team is fully engaged and focused on restoring normal functionality as quickly as possible. We appreciate your continued patience while we work through this. Our next update will be posted by approximately 1:00 PM ET, if not sooner.

    • investigating · Oct 28, 2026, 04:59 PM UTC

      Our team remains actively engaged in resolving the issue affecting transaction processing for certain DonateNow customers. Fundraising Pages, Events, and Auctions are not impacted. We recognize the disruption this has caused and are working to restore full functionality as soon as possible. Thank you for bearing with us as we continue our efforts. Our next update will be posted by approximately 1:30 PM ET, if not sooner.

    • monitoring · Oct 28, 2026, 05:13 PM UTC

      We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.

    • monitoring · Oct 28, 2026, 05:15 PM UTC

      We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.

    • resolved · Oct 28, 2026, 06:47 PM UTC

      The incident has been successfully resolved.

    Latest: The incident has been successfully resolved.

  3. Resolved 24s
    Started Oct 22, 2026, 09:30 PM UTC · Resolved Oct 22, 2026, 09:31 PM UTC
    OneCause
    Timeline · 2 updates
    • investigating · Oct 22, 2026, 09:30 PM UTC

      Testing only, pleas ignore.

    • resolved · Oct 22, 2026, 09:31 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1m
    Started Oct 20, 2026, 06:25 PM UTC · Resolved Oct 20, 2026, 06:26 PM UTC
    OneCause
    Timeline · 2 updates
    • investigating · Oct 20, 2026, 06:25 PM UTC

      Test Only

    • resolved · Oct 20, 2026, 06:26 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 2h 9m
    Started Oct 07, 2026, 06:48 PM UTC · Resolved Oct 07, 2026, 08:58 PM UTC
    EveryActionNGP VAN
    Timeline · 3 updates
    • investigating · Oct 07, 2026, 06:48 PM UTC

      We are currently investigating an issue that is preventing some users from accessing some NGP VAN Products. We are working as quickly as possible to resolve this and will share an update as soon as we have one.

    • monitoring · Oct 07, 2026, 07:19 PM UTC

      As of 3:15 PM ET, we have mitigated the earlier issue that prevented some users from accessing some NGP VAN Products. We are continuing to monitor for any further issues.

    • resolved · Oct 07, 2026, 08:58 PM UTC

      The earlier issue is resolved, we are continuing to monitor for any further issues.

    Latest: The earlier issue is resolved, we are continuing to monitor for any further issues.

See the full GiveGab Enterprise outage history

14 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse GiveGab Enterprise outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 18 components checked every 5 minutes
55incidents recorded
55last 12 months
18last 90 days
11 hourstypical duration, 12 months

The longest incident in the last year, Salsa _ Service Disruption Notice on certain forms on September 21, 2026, ran for 3 days. 52 maintenance windows announced in the same period.

Most affected components, last 12 months

  • CyberGrants14
  • Apricot13
  • NGP VAN11
  • EveryAction7
  • ETO3

Latest incidents

  • CyberGrants: Issues with Credit Card Donations November 2, 2026 · still open · degraded service

    We are currently investigating an issue that is causing errors with credit card donations. We are reviewing this as a top priority and working to resolve as…

  • GiveGab Enterprise: Application is not Accessible November 2, 2026 · still open · notice

    GiveGab Enterprise is current inaccessible. We are actively reviewing this as a top priority and working to resolve the issue as quickly as possible. Please…

  • OneCause: Test Only October 29, 2026 · under a minute · degraded service

    This is for test-purposes only.

Outage history

Past 90 days · 19 incidents View full outage history →