Salsa _ Service Disruption Notice on certain forms

Update timeline

1. investigating Sep 21, 2026, 02:33 PM UTC

   We have identified some disruption on certain forms and are actively investigating. We'll share updates here as we have more information. Next update will be posted at approximately 11:00 AM ET, if not sooner.

2. investigating Sep 21, 2026, 03:21 PM UTC

   We are continuing to review this issue as a top priority. Thank you for your patience and please continue to monitor this page for further updates. Next update will be posted at approximately 12:30 AM ET, if not sooner.

3. investigating Sep 21, 2026, 04:30 PM UTC

   Our team is actively working to resolve this issue and it remains our top priority. We appreciate your patience and ask that you continue to check this page for the latest updates. Our next update will be posted by approximately 1:30 PM ET, if not earlier.

4. identified Sep 21, 2026, 05:30 PM UTC

   We have identified the root cause of the issue and we are actively working on a solution. Thank you for your continued patience. Please continue to monitor this page for further updates. Next update will be posted at approximately 2:30 PM ET, if not sooner.

5. identified Sep 21, 2026, 06:36 PM UTC

   The root cause of this issue has been identified and we are taking immediate steps to implement a resolution. We appreciate your continued patience and ask that you monitor this page for the latest updates. Next update will be posted at approximately 3:30 PM ET, if not sooner.

6. identified Sep 21, 2026, 08:18 PM UTC

   We have found the source of this issue and are doing everything we can to get it resolved as quickly as possible. We appreciate your continued patience and ask that you monitor this page for the latest updates.

7. monitoring Sep 22, 2026, 12:26 PM UTC

   An update has been applied to address the disruption affecting certain forms. We are actively monitoring to ensure there is no regression. Please continue to monitor this page for further updates.

8. identified Sep 22, 2026, 02:21 PM UTC

   We have identified the root cause of this issue and are still actively working on the resolution. We appreciate your continued patience and ask that you monitor this page for the latest updates. Next update will be posted at approximately 11:30 AM ET, if not sooner."

9. identified Sep 22, 2026, 03:54 PM UTC

   We have identified the root cause of this issue and we are actively working toward a resolution. We thank you for your continued patience and encourage you to keep an eye on this page for the most up-to-date information. Our next update is expected by approximately 1:00 PM ET, or earlier if progress allows.

10. identified Sep 22, 2026, 05:03 PM UTC

    Our team is actively working on resolving this issue and continues to make progress toward a solution. We appreciate your patience and ask that you monitor this page for the latest updates. Our next update is expected by approximately 2:00 PM ET, or earlier if progress allows.

11. identified Sep 22, 2026, 05:58 PM UTC

    Our team continues to work diligently toward a resolution and is making steady progress on this issue. We thank you for your patience and encourage you to check this page regularly for the most current updates. Our next update is expected by approximately 3:00 PM ET, or earlier if progress allows.

12. identified Sep 22, 2026, 06:56 PM UTC

    Our team continues to work diligently toward a resolution and is making steady progress on this issue. We thank you for your patience and encourage you to check this page regularly for the most current updates. Our next update is expected by approximately 4:00 PM ET, or earlier if progress allows.

13. identified Sep 22, 2026, 08:16 PM UTC

    Our team is actively working on resolving this issue and continues to make progress toward a solution. We appreciate your patience and ask that you monitor this page for the latest updates. Our next update is expected by approximately 5:00 PM ET, or earlier if progress allows.

14. identified Sep 22, 2026, 09:01 PM UTC

    Our team remains engaged and is making progress toward resolving this issue. Please continue to monitor this page for updates.

15. identified Sep 23, 2026, 02:15 PM UTC

    Our team continues to work diligently toward a resolution and is making progress on this issue. We thank you for your patience and encourage you to check this page regularly for the most current updates. Our next update is expected by approximately 11:15 AM ET, or earlier if progress allows.

16. identified Sep 23, 2026, 03:34 PM UTC

    We are actively working toward a resolution. We thank you for your continued patience and encourage you to keep an eye on this page for the most up-to-date information. Our next update is expected by approximately 12:30 PM ET, or earlier if progress allows.

17. identified Sep 23, 2026, 04:53 PM UTC

    Our team is actively working on resolving this issue and continues to make progress toward a solution. We appreciate your patience and ask that you monitor this page for the latest updates. Our next update is expected by approximately 2:00 PM ET, or earlier if progress allows.

18. identified Sep 23, 2026, 06:01 PM UTC

    We are making steady progress toward a resolution and our team remains fully engaged in addressing this issue. We thank you for your continued patience and encourage you to check this page for the most current updates. Our next update is expected by approximately 3:00 PM ET, or earlier if progress allows.

19. identified Sep 23, 2026, 07:00 PM UTC

    We are actively working toward a resolution. We thank you for your continued patience and encourage you to keep an eye on this page for the most up-to-date information. Our next update is expected by approximately 4:00 PM ET, or earlier if progress allows.

20. identified Sep 23, 2026, 08:54 PM UTC

    Our team is actively working on resolving this issue and continues to make progress toward a solution. We appreciate your patience and ask that you monitor this page for the latest updates.

21. monitoring Sep 24, 2026, 04:21 PM UTC

    An update has been applied to address the disruption affecting certain forms. We are actively monitoring to ensure there is no regression. Please continue to monitor this page for further updates.

22. resolved Sep 24, 2026, 07:46 PM UTC

    This incident has been resolved.