GiveGab Enterprise incident

Apricot & ETO: General Slowness and Performance Issues

Resolved after 4 hours 22 minutes, affecting Apricot and ETO, on August 17, 2026.

monitoring Aug 17, 2026, 05:22 PM UTC

We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.

Started
Aug 17, 2026, 04:15 PM UTC
Resolved
Aug 17, 2026, 08:37 PM UTC
Duration
4h 22m
Detected by Pingoru
Aug 17, 2026, 04:15 PM UTC

Affected components

ApricotETO

Update timeline

  1. investigating Aug 17, 2026, 04:15 PM UTC

    We are actively investigating an issue that is causing general slowness and performance delays throughout the Apricot & ETO applications. This is a top priority and we are working to resolve as soon as possible. Please continue to monitor this page for further updates. Next update will be posted no later than 12:45 PM ET.

  2. investigating Aug 17, 2026, 04:24 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 17, 2026, 04:47 PM UTC

    We are continuing our review to identify the root cause impacting Apricot & ETO general slowness and performance delays. This is a top priority and we are working to resolve as soon as possible. Please continue to monitor this page for further updates. Next update will be posted at approximately 1:15 PM ET, if not sooner.

  4. monitoring Aug 17, 2026, 05:22 PM UTC

    We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.

  5. resolved Aug 17, 2026, 08:37 PM UTC

    The incident has been successfully resolved.

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