GiveGab Enterprise incident
Apricot & ETO: General Slowness and Performance Issues
Resolved after 4 hours 22 minutes, affecting Apricot and ETO, on August 17, 2026.
We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
Affected components
Update timeline
- investigating Aug 17, 2026, 04:15 PM UTC
We are actively investigating an issue that is causing general slowness and performance delays throughout the Apricot & ETO applications. This is a top priority and we are working to resolve as soon as possible. Please continue to monitor this page for further updates. Next update will be posted no later than 12:45 PM ET.
- investigating Aug 17, 2026, 04:24 PM UTC
We are continuing to investigate this issue.
- investigating Aug 17, 2026, 04:47 PM UTC
We are continuing our review to identify the root cause impacting Apricot & ETO general slowness and performance delays. This is a top priority and we are working to resolve as soon as possible. Please continue to monitor this page for further updates. Next update will be posted at approximately 1:15 PM ET, if not sooner.
- monitoring Aug 17, 2026, 05:22 PM UTC
We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.
- resolved Aug 17, 2026, 08:37 PM UTC
The incident has been successfully resolved.
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