GiveGab Enterprise incident

Cybergrants - Performance issues in Sandbox

Resolved after 4 hours 4 minutes, affecting CyberGrants, on August 27, 2026.

monitoring Aug 27, 2026, 02:35 PM UTC

We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.

Started
Aug 27, 2026, 01:18 PM UTC
Resolved
Aug 27, 2026, 05:22 PM UTC
Duration
4h 4m
Detected by Pingoru
Aug 27, 2026, 01:18 PM UTC

Affected components

CyberGrants

Update timeline

  1. investigating Aug 27, 2026, 01:18 PM UTC

    We are aware of an issue currently impacting performance in Cybergrants Sandbox. We understand the disruption this may cause and want to assure you that this is our top priority.

  2. investigating Aug 27, 2026, 02:02 PM UTC

    We are continuing to investigate some remaining latency/slowness when performing searches on Sandbox. Please continue to monitor this page for further updates. We will provide another update around 10:30am EST

  3. monitoring Aug 27, 2026, 02:35 PM UTC

    We have implemented a fix and have completed testing. While the issue has been addressed, we will continue to monitor to ensure there is no regression. Please continue to monitor this page for further updates.

  4. resolved Aug 27, 2026, 05:22 PM UTC

    The incident has been successfully resolved.

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