GiveGab Enterprise incident

Omni-search is not working for some Users

Resolved after 1 hour 13 minutes, affecting EveryAction and NGP VAN, on September 3, 2026.

resolved Sep 03, 2026, 06:56 PM UTC

As of 2:50pm eastern, the earlier issue where omni-search, the search feature in the top-right of the interface, was not working for some users has been resolved. We are continuing to monitor for any further issues

Started
Sep 03, 2026, 05:42 PM UTC
Resolved
Sep 03, 2026, 06:56 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 03, 2026, 05:42 PM UTC

Affected components

EveryActionNGP VAN

Update timeline

  1. investigating Sep 03, 2026, 05:42 PM UTC

    We have identified an issue where omni-search, the search feature in the top-right of the interface, is not working for some Users. Our team is working as quickly as possible to resolve this and will share an update as soon as we can.

  2. identified Sep 03, 2026, 06:43 PM UTC

    We have identified the issue causing omni-search, the search feature in the top-right of the interface, to not work for some Users and our team is working as quickly as possible to implement the solution. We will continue to provide updates as this work continues.

  3. resolved Sep 03, 2026, 06:56 PM UTC

    As of 2:50pm eastern, the earlier issue where omni-search, the search feature in the top-right of the interface, was not working for some users has been resolved. We are continuing to monitor for any further issues

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