GiveGab Enterprise incident

Apricot: General Slowness Being Investigated

Resolved after 21 hours 30 minutes, affecting Apricot, on September 3, 2026.

monitoring Sep 04, 2026, 09:11 AM UTC

A fix was deployed last evening. We will continue to monitor closely to ensure there is no further issues. Please continue to monitor this page for further updates.

Started
Sep 03, 2026, 07:11 PM UTC
Resolved
Sep 04, 2026, 04:41 PM UTC
Duration
21h 30m
Detected by Pingoru
Sep 03, 2026, 07:11 PM UTC

Affected components

Apricot

Update timeline

  1. investigating Sep 03, 2026, 07:11 PM UTC

    We are aware that some users are currently experiencing slower than usual response times within the application, particularly on pages that rely on our API, such as Users/Roles, as well as with Alert Notifications. Our Engineering Team has identified the issue and is actively working on a resolution. We'll continue to post updates here as we learn more. We apologize for any inconvenience.

  2. identified Sep 03, 2026, 07:40 PM UTC

    The root cause impacting Apricot slowness has been identified. A fix is scheduled to be deployed later this evening to remediate this issue. We apologize for any inconvenience. Please monitor this page for further updates.

  3. monitoring Sep 04, 2026, 09:11 AM UTC

    A fix was deployed last evening. We will continue to monitor closely to ensure there is no further issues. Please continue to monitor this page for further updates.

  4. resolved Sep 04, 2026, 04:41 PM UTC

    This incident has been resolved.

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