GitHub Enterprise Cloud US incident

Elevated errors on GPT-5.4 Nano

Resolved after 38 minutes, affecting Copilot AI Model Providers, on November 2, 2026.

resolved Nov 02, 2026, 06:24 PM UTC

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Started
Nov 02, 2026, 05:46 PM UTC
Resolved
Nov 02, 2026, 06:24 PM UTC
Duration
38m
Detected by Pingoru
Nov 02, 2026, 05:46 PM UTC

Affected components

Copilot AI Model Providers

Update timeline

  1. investigating Nov 02, 2026, 05:46 PM UTC

    We are investigating reports of degraded performance for Copilot AI Model Providers

  2. investigating Nov 02, 2026, 05:46 PM UTC

    We are investigating reports of elevated errors on GPT-5.4 Nano

  3. investigating Nov 02, 2026, 05:58 PM UTC

    We are experiencing degraded availability for the GPT-5.4 Nano model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider.

  4. investigating Nov 02, 2026, 06:10 PM UTC

    The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.

  5. resolved Nov 02, 2026, 06:24 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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