- Detected by Pingoru
- Aug 01, 2026, 06:03 PM UTC
- Resolved
- Aug 01, 2026, 06:44 PM UTC
- Duration
- 41m
Affected: prod-cus-01 - Copilot AI Model Providers (Copilot AI Model Providers)
Timeline · 6 updates
-
investigating Aug 01, 2026, 06:03 PM UTC
We are investigating reports of degraded performance for Copilot AI Model Providers
-
investigating Aug 01, 2026, 06:03 PM UTC
We are seeing increased error rates from specific upstream AI Model Providers
-
investigating Aug 01, 2026, 06:20 PM UTC
We are experiencing degraded availability for the Fable 5 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
-
investigating Aug 01, 2026, 06:20 PM UTC
The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.
-
investigating Aug 01, 2026, 06:23 PM UTC
The issues with our upstream model provider have been resolved, and Fable 5 is once again available in Copilot products and IDE surfaces. We will continue monitoring to ensure stability, but mitigation is complete.
-
resolved Aug 01, 2026, 06:44 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jul 20, 2026, 04:03 PM UTC
- Resolved
- Jul 20, 2026, 06:37 PM UTC
- Duration
- 2h 33m
Affected: prod-cus-01 - Copilot AI Model Providers (Copilot AI Model Providers)
Timeline · 6 updates
-
investigating Jul 20, 2026, 04:03 PM UTC
We are investigating reports of degraded performance for Copilot AI Model Providers
-
investigating Jul 20, 2026, 04:04 PM UTC
We are investigating GPT Codex 5.3 performance.
-
investigating Jul 20, 2026, 04:39 PM UTC
We identified that an upstream provider is returning errors for GPT 5.3 Codex requests, causing some users to experience failed or interrupted responses. Traffic is being automatically rerouted to mitigate impact. We are working with the upstream provider to resolve the underlying issue. We...
-
investigating Jul 20, 2026, 05:21 PM UTC
The upstream provider continues to return intermittent errors for GPT 5.3 Codex requests. Some users may experience failed or interrupted responses when using this model. Traffic continues to be automatically rerouted to reduce impact, and we are actively working with the upstream provider on a...
-
investigating Jul 20, 2026, 06:25 PM UTC
We are seeing signs of sustained recovery from the upstream provider for GPT 5.3 Codex requests. Requests are succeeding as expected. We are awaiting confirmation from the provider that the issue is fully mitigated before resolving this incident.
-
resolved Jul 20, 2026, 06:37 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jul 19, 2026, 11:34 PM UTC
- Resolved
- Jul 20, 2026, 04:44 AM UTC
- Duration
- 5h 9m
Affected: prod-cus-01 - API Requests (API Requests)prod-cus-01 - Actions (Actions)
Timeline · 11 updates
Read the full incident report →
- Detected by Pingoru
- Jul 19, 2026, 06:23 PM UTC
- Resolved
- Jul 19, 2026, 08:11 PM UTC
- Duration
- 1h 48m
Affected: prod-cus-01 - Pull Requests (Pull Requests)prod-cus-01 - Packages (Packages)prod-cus-01 - Issues (Issues)prod-cus-01 - Copilot (Copilot)prod-cus-01 - Webhooks (Webhooks)prod-cus-01 - Git Operations (Git Operations)prod-cus-01 - API Requests (API Requests)prod-cus-01 - Actions (Actions)
Timeline · 16 updates
Read the full incident report →
- Detected by Pingoru
- Jul 16, 2026, 09:05 PM UTC
- Resolved
- Jul 16, 2026, 10:04 PM UTC
- Duration
- 59m
Affected: prod-cus-01 - Copilot AI Model Providers (Copilot AI Model Providers)
Timeline · 3 updates
-
investigating Jul 16, 2026, 09:05 PM UTC
We are investigating reports of degraded performance for Copilot AI Model Providers
-
investigating Jul 16, 2026, 09:06 PM UTC
We are experiencing degraded availability for the Claude Fable 5 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.
-
resolved Jul 16, 2026, 10:04 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2026, 05:38 PM UTC
- Resolved
- Jul 14, 2026, 06:01 PM UTC
- Duration
- 23m
Affected: prod-cus-01 - Webhooks (Webhooks)
Timeline · 4 updates
-
investigating Jul 14, 2026, 05:38 PM UTC
We are investigating reports of degraded performance for Webhooks
-
investigating Jul 14, 2026, 05:55 PM UTC
Between 15:17 and 15:27 UTC, an ongoing deployment had an unintended side effect where webhook delivery states were not persisted in all cases, even when deliveries were accepted and processed. Customers may notice missing webhook deliveries in the UI, and these deliveries will not be retryable....
-
investigating Jul 14, 2026, 05:55 PM UTC
The degradation affecting Webhooks has been mitigated. We are monitoring to ensure stability.
-
resolved Jul 14, 2026, 06:01 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jul 08, 2026, 04:02 PM UTC
- Resolved
- Jul 08, 2026, 10:13 PM UTC
- Duration
- 6h 11m
Affected: prod-cus-01 - Pull Requests (Pull Requests)prod-cus-01 - Packages (Packages)prod-cus-01 - Issues (Issues)prod-cus-01 - Pages (Pages)prod-cus-01 - Webhooks (Webhooks)prod-cus-01 - API Requests (API Requests)prod-cus-01 - Actions (Actions)
Timeline · 27 updates
Read the full incident report →
- Detected by Pingoru
- Jul 08, 2026, 03:49 PM UTC
- Resolved
- Jul 08, 2026, 04:53 PM UTC
- Duration
- 1h 4m
Timeline · 5 updates
-
investigating Jul 08, 2026, 03:49 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Jul 08, 2026, 04:28 PM UTC
We are investigating disruptions affecting Git Large File Storage (LFS). Customers may experience failed LFS operations, including errors when downloading code or running Actions workflows on repositories using LFS. We are actively working to mitigate the issue.
-
investigating Jul 08, 2026, 04:51 PM UTC
We believe this LFS outage is related to the concurrent "Services are degraded in some data resident GitHub environments" incident presently occurring in multiple regions.
-
investigating Jul 08, 2026, 04:53 PM UTC
This impact is related to another ongoing public incident. Consolidating communication there for better clarity.
-
resolved Jul 08, 2026, 04:53 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2026, 10:16 PM UTC
- Resolved
- Jul 01, 2026, 10:32 PM UTC
- Duration
- 15m
Affected: prod-cus-01 - Actions (Actions)
Timeline · 3 updates
-
investigating Jul 01, 2026, 10:16 PM UTC
We are investigating reports of degraded performance for Actions
-
investigating Jul 01, 2026, 10:30 PM UTC
The degradation affecting Actions has been mitigated. We are monitoring to ensure stability.
-
resolved Jul 01, 2026, 10:32 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2026, 10:51 AM UTC
- Resolved
- Jul 01, 2026, 01:26 PM UTC
- Duration
- 2h 34m
Affected: prod-cus-01 - Copilot (Copilot)
Timeline · 6 updates
-
investigating Jul 01, 2026, 10:51 AM UTC
We are investigating reports of degraded performance for Copilot
-
investigating Jul 01, 2026, 11:44 AM UTC
We have identified the likely reason for the delays and are working on a solution.
-
investigating Jul 01, 2026, 12:42 PM UTC
A fix for the delayed resets is currently being deployed.
-
investigating Jul 01, 2026, 01:04 PM UTC
The degradation affecting Copilot has been mitigated. We are monitoring to ensure stability.
-
investigating Jul 01, 2026, 01:05 PM UTC
The fix has been deployed globally and we are monitoring the results
-
resolved Jul 01, 2026, 01:26 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jun 28, 2026, 05:50 PM UTC
- Resolved
- Jun 28, 2026, 08:56 PM UTC
- Duration
- 3h 5m
Timeline · 5 updates
-
investigating Jun 28, 2026, 05:50 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Jun 28, 2026, 05:59 PM UTC
Copilot cloud agent is experiencing intermittent problems with opening pull requests, pushing changes and replying to comments. We have identified the issue and are validating a fix.
-
investigating Jun 28, 2026, 06:31 PM UTC
Copilot cloud agent is experiencing intermittent problems with opening pull requests, pushing changes and replying to comments. We have validated a fix and are deploying that fix now.
-
investigating Jun 28, 2026, 08:02 PM UTC
Copilot cloud agent had been experiencing intermittent problems with opening pull requests, pushing changes and replying to comments. A fix has been deployed and we are validating that fix.
-
resolved Jun 28, 2026, 08:56 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jun 25, 2026, 05:51 PM UTC
- Resolved
- Jun 25, 2026, 06:27 PM UTC
- Duration
- 36m
Affected: prod-cus-01 - Actions (Actions)
Timeline · 4 updates
-
investigating Jun 25, 2026, 05:51 PM UTC
We are investigating reports of degraded performance for Actions
-
investigating Jun 25, 2026, 06:07 PM UTC
The degradation affecting Actions has been mitigated. We are monitoring to ensure stability.
-
investigating Jun 25, 2026, 06:27 PM UTC
We identified an issue that caused degradation across multiple services including Webhooks, Pull Requests, Actions, and Issues. Customers may have experienced delays or failures with these services. We have applied mitigations and affected services have recovered.
-
resolved Jun 25, 2026, 06:27 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jun 23, 2026, 11:04 PM UTC
- Resolved
- Jun 23, 2026, 11:29 PM UTC
- Duration
- 24m
Timeline · 5 updates
-
investigating Jun 23, 2026, 11:04 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Jun 23, 2026, 11:26 PM UTC
We have applied a rollback and are seeing recovery.
-
investigating Jun 23, 2026, 11:27 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
-
investigating Jun 23, 2026, 11:27 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
-
resolved Jun 23, 2026, 11:29 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jun 17, 2026, 03:50 AM UTC
- Resolved
- Jun 17, 2026, 04:44 AM UTC
- Duration
- 53m
Affected: prod-cus-01 - Copilot (Copilot)
Timeline · 5 updates
-
investigating Jun 17, 2026, 03:50 AM UTC
We are investigating reports of degraded availability for Copilot
-
investigating Jun 17, 2026, 03:52 AM UTC
We are experiencing degraded availability for chat & agent models in Copilot. Multiple models are impacted and customers may experience requests failing. We are investigating and will provide an update as soon as possible.
-
investigating Jun 17, 2026, 04:26 AM UTC
We've applied a mitigation to unblock Copilot functionality. Users may start to see signs of recovery. Relaunching your client should accelerate signs of recovery. We will continue to monitor the situation.
-
investigating Jun 17, 2026, 04:44 AM UTC
Copilot is operating normally.
-
resolved Jun 17, 2026, 04:44 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jun 15, 2026, 06:32 PM UTC
- Resolved
- Jun 15, 2026, 07:10 PM UTC
- Duration
- 38m
Timeline · 4 updates
-
investigating Jun 15, 2026, 06:32 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Jun 15, 2026, 07:02 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
-
investigating Jun 15, 2026, 07:10 PM UTC
We identified an issue with feature flag checks that caused elevated errors and endpoint failures across multiple GitHub Copilot services. Customers may have experienced failed requests or degraded functionality. A fix has been deployed and error rates are steadily decreasing. All affected services...
-
resolved Jun 15, 2026, 07:10 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 06:02 PM UTC
- Resolved
- Jun 04, 2026, 07:59 PM UTC
- Duration
- 1h 56m
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- Jun 01, 2026, 03:17 PM UTC
- Resolved
- Jun 02, 2026, 12:18 AM UTC
- Duration
- 9h
Timeline · 9 updates
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 07:21 PM UTC
- Resolved
- May 28, 2026, 08:42 PM UTC
- Duration
- 1h 21m
Affected: prod-cus-01 - Copilot (Copilot)
Timeline · 3 updates
-
investigating May 28, 2026, 07:21 PM UTC
We are investigating reports of degraded performance for Copilot
-
investigating May 28, 2026, 08:06 PM UTC
Open AI models are currently unavailable. We are shifting requests to other models to reduce impact.
-
resolved May 28, 2026, 08:42 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- May 15, 2026, 07:18 PM UTC
- Resolved
- May 15, 2026, 07:53 PM UTC
- Duration
- 34m
Affected: prod-cus-01 - Git Operations (Git Operations)prod-cus-01 - Actions (Actions)
Timeline · 6 updates
-
investigating May 15, 2026, 07:18 PM UTC
We are investigating reports of degraded performance for Git Operations
-
investigating May 15, 2026, 07:21 PM UTC
We are currently investigating increased Git client push operations in the GHEC DR environments in the Central US and Sweden Central regions.
-
investigating May 15, 2026, 07:26 PM UTC
The degradation affecting Git Operations has been mitigated. We are monitoring to ensure stability.
-
investigating May 15, 2026, 07:34 PM UTC
The degradation has been mitigated. We are monitoring to ensure stability.
-
investigating May 15, 2026, 07:37 PM UTC
Impact has been mitigated in the Central US and Sweden Central regions. The underlying issue was correlated to background jobs which had stopped running earlier. When they were started again, repository storage hosts experienced high load, failing some pushes. All background jobs have completed at...
-
resolved May 15, 2026, 07:53 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- May 06, 2026, 07:19 AM UTC
- Resolved
- May 06, 2026, 09:44 AM UTC
- Duration
- 2h 25m
Affected: prod-cus-01 - Actions (Actions)
Timeline · 6 updates
-
investigating May 06, 2026, 07:19 AM UTC
We are investigating reports of degraded availability for Actions
-
investigating May 06, 2026, 08:00 AM UTC
Actions is experiencing issues with ubuntu standard hosted runners leading to high wait times. We are actively investigating the issue
-
investigating May 06, 2026, 09:08 AM UTC
We've applied a mitigation to fix the issues with queuing and running Actions jobs. We are seeing improvements in telemetry and are monitoring for full recovery.
-
investigating May 06, 2026, 09:19 AM UTC
The degradation affecting Actions has been mitigated. We are monitoring to ensure stability.
-
investigating May 06, 2026, 09:44 AM UTC
Actions wait times have fully recovered.
-
resolved May 06, 2026, 09:44 AM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- May 05, 2026, 02:19 PM UTC
- Resolved
- May 05, 2026, 05:26 PM UTC
- Duration
- 3h 7m
Affected: prod-cus-01 - Actions (Actions)
Timeline · 6 updates
-
investigating May 05, 2026, 02:19 PM UTC
We are investigating reports of degraded availability for Actions
-
investigating May 05, 2026, 03:12 PM UTC
We are working with our compute provider to alleviate elevated queue times and failures for Actions Jobs running on Hosted Runners in the East US region affecting 10% of runs. Hosted Runners with private networking can fail over to a different Region to mitigate the issue.
-
investigating May 05, 2026, 03:54 PM UTC
We've applied a mitigation for long queue times and failures on Standard Hosted Runners and are monitoring for full recovery. Hosted Runners with Private Networking in the East US region remain affected as we continue working with our compute provider to restore capacity.
-
investigating May 05, 2026, 04:33 PM UTC
We've seen signs of recovery for Standard Hosted Runners and are continuing to monitor for full recovery. Hosted Runners with Private Networking in the East US region remain affected as we continue working with our compute provider to restore capacity.
-
investigating May 05, 2026, 05:11 PM UTC
Standard hosted runners have now reached full recovery. Hosted Runners with Private Networking in the East US region remain degraded as we continue working with our compute provider to restore capacity. Hosted Runners with private networking can fail over to a different Region to mitigate the...
-
resolved May 05, 2026, 05:26 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 07:50 PM UTC
- Resolved
- Apr 23, 2026, 09:43 PM UTC
- Duration
- 1h 52m
Affected: prod-cus-01 - Pull Requests (Pull Requests)
Timeline · 4 updates
-
investigating Apr 23, 2026, 07:50 PM UTC
We are investigating reports of degraded performance for Pull Requests
-
investigating Apr 23, 2026, 07:58 PM UTC
We have identified a regression in merge queue behavior present when squash merging or rebasing. We have identified the root-cause and are in the process of reverting the change.
-
investigating Apr 23, 2026, 09:38 PM UTC
Pull Requests is operating normally.
-
resolved Apr 23, 2026, 09:43 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 07:29 PM UTC
- Resolved
- Apr 23, 2026, 07:42 PM UTC
- Duration
- 13m
Timeline · 3 updates
-
investigating Apr 23, 2026, 07:29 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Apr 23, 2026, 07:33 PM UTC
We have identified the root cause of the issue and are working on mitigation.
-
resolved Apr 23, 2026, 07:42 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Apr 22, 2026, 03:35 PM UTC
- Resolved
- Apr 22, 2026, 07:18 PM UTC
- Duration
- 3h 42m
Timeline · 8 updates
-
investigating Apr 22, 2026, 03:35 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Apr 22, 2026, 03:43 PM UTC
We are aware of users seeing errors interacting with Copilot chat on github.com and Copilot cloud agent. We have identified the cause and are investigating remediations.
-
investigating Apr 22, 2026, 04:24 PM UTC
We continue to work on mitigation for Copilot chat and cloud agent.
-
investigating Apr 22, 2026, 04:58 PM UTC
Mitigation is progressing for Copilot chat and cloud agent.
-
investigating Apr 22, 2026, 05:40 PM UTC
Mitigation is progressing for Copilot chat and cloud agent recovery.
-
investigating Apr 22, 2026, 05:49 PM UTC
We are now seeing recovery for Copilot cloud agent.
-
investigating Apr 22, 2026, 06:05 PM UTC
Copilot cloud agent and chat are mitigated for github.com.
-
resolved Apr 22, 2026, 07:18 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →
- Detected by Pingoru
- Apr 10, 2026, 01:07 PM UTC
- Resolved
- Apr 10, 2026, 01:28 PM UTC
- Duration
- 21m
Timeline · 3 updates
-
investigating Apr 10, 2026, 01:07 PM UTC
We are investigating reports of impacted performance for some GitHub services.
-
investigating Apr 10, 2026, 01:08 PM UTC
We are investigating third party Claude and Codex Cloud Agent sessions not being listed in the agents tab dashboard.
-
resolved Apr 10, 2026, 01:28 PM UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Read the full incident report →