GitHub Enterprise Cloud US incident

Disruption with some Copilot services

Ongoing since 02:12 PM UTC.

investigating Oct 28, 2026, 02:55 PM UTC

We are experiencing degraded availability for the GPT-5.3-Codex, GPT-5.6 Luna, GPT-6.1 Sol, GPT-5.6 Terra, GPT-6 Luna, and MAI Code 1.1 Flash models in Copilot products and IDE surfaces. We have identified the root cause and working to apply a mitigation. While we work to resolve the issue we...

Started
Oct 28, 2026, 02:12 PM UTC
Resolved
Ongoing
Duration
● 55m
Detected by Pingoru
Oct 28, 2026, 02:12 PM UTC

Update timeline

  1. investigating Oct 28, 2026, 02:12 PM UTC

    We are investigating reports of impacted performance for some GitHub services.

  2. investigating Oct 28, 2026, 02:15 PM UTC

    We are experiencing issues with upstream model providers resulting in a degraded experience across Copilot services. The team is actively investigating the issue.

  3. investigating Oct 28, 2026, 02:33 PM UTC

    We are experiencing degraded availability for the GPT-5.3-Codex, GPT-5.6 Luna, GPT-6.1 Sol, GPT-5.6 Terra, GPT-6 Luna, and MAI Code 1.1 Flash models in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue we...

  4. investigating Oct 28, 2026, 02:55 PM UTC

    We are experiencing degraded availability for the GPT-5.3-Codex, GPT-5.6 Luna, GPT-6.1 Sol, GPT-5.6 Terra, GPT-6 Luna, and MAI Code 1.1 Flash models in Copilot products and IDE surfaces. We have identified the root cause and working to apply a mitigation. While we work to resolve the issue we...

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