GitHub Enterprise Cloud US incident

Grok 4.6 and Grok 4.7 Service Issues

Resolved after 41 minutes, affecting prod-cus-01 - Copilot AI Model Providers (Copilot AI Model Providers), on October 23, 2026.

resolved Oct 24, 2026, 12:23 AM UTC

This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

Started
Oct 23, 2026, 11:41 PM UTC
Resolved
Oct 24, 2026, 12:23 AM UTC
Duration
41m
Detected by Pingoru
Oct 23, 2026, 11:41 PM UTC

Affected components

prod-cus-01 - Copilot AI Model Providers (Copilot AI Model Providers)

Update timeline

  1. investigating Oct 23, 2026, 11:41 PM UTC

    We are investigating reports of degraded performance for Copilot AI Model Providers

  2. investigating Oct 23, 2026, 11:42 PM UTC

    We are experiencing degraded availability for the Grok 4.6 and Grok 4.7 models in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using...

  3. investigating Oct 24, 2026, 12:23 AM UTC

    The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.

  4. resolved Oct 24, 2026, 12:23 AM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.

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